Mel Coulson
Operational Excellence Lead at Opus Energy- Claim this Profile
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Topline Score
Bio
Marc Montgomery
Mel is fantastic manager of people and knows how to get the best out of her team. Mel was key facilitator of a large scale process improvement program covering my entire corporate business teams aimed at drawing out opportunities to improve customer journeys. Her ability to galvanise and motivate a large group of people to collaborate and drive change is exceptional!
Marc Montgomery
Mel is fantastic manager of people and knows how to get the best out of her team. Mel was key facilitator of a large scale process improvement program covering my entire corporate business teams aimed at drawing out opportunities to improve customer journeys. Her ability to galvanise and motivate a large group of people to collaborate and drive change is exceptional!
Marc Montgomery
Mel is fantastic manager of people and knows how to get the best out of her team. Mel was key facilitator of a large scale process improvement program covering my entire corporate business teams aimed at drawing out opportunities to improve customer journeys. Her ability to galvanise and motivate a large group of people to collaborate and drive change is exceptional!
Marc Montgomery
Mel is fantastic manager of people and knows how to get the best out of her team. Mel was key facilitator of a large scale process improvement program covering my entire corporate business teams aimed at drawing out opportunities to improve customer journeys. Her ability to galvanise and motivate a large group of people to collaborate and drive change is exceptional!
Experience
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Opus Energy
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United Kingdom
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Utilities
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200 - 300 Employee
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Operational Excellence Lead
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May 2023 - Present
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Offboarding Team Leader
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Feb 2021 - Present
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Corporate Collections Team Leader
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Jun 2018 - Feb 2021
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Collections Team Leader
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Jan 2007 - Jun 2018
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Collections Agent
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May 2006 - Jan 2007
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Education
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1996 - 1998
Wollaston School
National Vocational Qualification, Health and Social Care
Community
