Experience

Advent Lutheran Church

• Religious Institutions
• 1 - 100 Employee

• Office Manager

  • Oct 2019 - Present

  Complete responsibility for office management: prepare weekly bulletins and worship presentations, prepare a monthly newsletter, make schedules and organize personnel, greet visitors and answer inquiries, compose letters, answer calls, and handle correspondence, and many more administrative tasks Complete responsibility for office management: prepare weekly bulletins and worship presentations, prepare a monthly newsletter, make schedules and organize personnel, greet visitors and answer inquiries, compose letters, answer calls, and handle correspondence, and many more administrative tasks



Bank of America

• United States
• Banking
• 700 & Above Employee

• Customer Representative

  • Sep 2015 - Feb 2016

  Provided outstanding customer service in all interactions: received deposits and loan payments; cashing checks/issuing saving withdrawals and selling cashier checks; answering questions to customers and attention to detail. Provided outstanding customer service in all interactions: received deposits and loan payments; cashing checks/issuing saving withdrawals and selling cashier checks; answering questions to customers and attention to detail.



Japan Embassy

• Assistant to the Minister/Deputy Head of Mission

  • Oct 2009 - Aug 2014

  Directly report to Deputy Ambassador—complete responsibility for all administrative tasks: drafting letters and verbal communication outlines; arranging appointments; making travel arrangements; preparing invitations for receptions, dinners/lunches; translating French documents into English; performing office and secretarial tasks; updating the diplomatic list, and many other follow-up tasks Directly report to Deputy Ambassador—complete responsibility for all administrative tasks: drafting letters and verbal communication outlines; arranging appointments; making travel arrangements; preparing invitations for receptions, dinners/lunches; translating French documents into English; performing office and secretarial tasks; updating the diplomatic list, and many other follow-up tasks



Abyssinia Tour

• Program Coordinator

  • 2007 - 2012

  Specialist in customer service and client satisfaction: manage trip inventory to ensures the trip operations and quality assurance in the field; coordinate adventure travel products and maintain strong vendor relationships; communicate the trip information with vendors and ensure programming, price, and documents are fully executed; provide critical trip updates, vendors agreements and supporting documents and many more follow-up tasks. Specialist in customer service and client satisfaction: manage trip inventory to ensures the trip operations and quality assurance in the field; coordinate adventure travel products and maintain strong vendor relationships; communicate the trip information with vendors and ensure programming, price, and documents are fully executed; provide critical trip updates, vendors agreements and supporting documents and many more follow-up tasks.