Experience

IsI Enterprises

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Assistant Facility Security Officer

  • Jun 2022 - Present

  Serve as main point of contact in accordance with company FSO in all areas of security department across 30+ companies. Track security clearance investigations and perform administrative support functions. Process visit requests through DISS. Maintain an ongoing security education program, by providing annual online training, security awareness notices, and on boarding and off boarding briefings to include CI Awareness, Insider Threat, OPSEC, and NATO. Maintain Foreign Travel briefings, debriefings and tracking of dates and destinations of travel. Responsible for the tracking of employee clearance expiration/reinvestigation dates and tracking of all necessary paperwork and actions needed for successful maintenance and renewal of clearances. Prepare for and participate in DSS inspections and audits. Review contract DD254s; ensure correct and accurate DD254 requirements for all Federal contracts. Prepare reports for senior management to include the Vice Presidents and CEO. Effectively maintain hard copy personnel security files. Process and pre-screen Electronic Questionnaire for Investigation Processing (e-QIP) applications for correctness, accuracy and identify issues prior to submission. Accurately process and manage current periodic reinvestigation in DISS. Manage files, actions, and records in E-FCL portal improvement/workforce development, teamwork, high performance, and quality, and directly supports the defined mission, vision, and culture of the firm.

• Security Specialist

  • Sep 2020 - Jun 2022



Family Resources

• Bradenton, Florida

• Family Counselor

  • Aug 2018 - Feb 2021



Staples and Associates Insurance

• United States

• Customer Service Representative

  • Oct 2017 - May 2018

  Greet, transfer and hold calls while building rapport, listening, clarifying and managing conversational flow. Proven experience providing customer support in busy insurance agency with two separate offices. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship and partnership-building skills, listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.



Eastern Shore Hospital Center

• United States

• Social Work Intern

  • Aug 2017 - May 2018

  Focusing on helping forensic psychiatric patients who are court mandated to the hospital gain competency for trial, and assist in the social, emotional, medical, and psychological aid they need to recover from their experience. Proven ability to build positive relationships with patients, family members, physicians and other medical professionals. Reliable, ethical mental health advocate with the ability to stay calm and intervene during crises, facilitate groups and collaborate on multidisciplinary teams.