IT Flying

• Sep 2023 - Present

Ingénieur systèmes

• May 2023 - Sep 2023

IT Associate CBT

• Feb 2021 - Apr 2023

1. Prepare reports for the reconciliation team and on ward sharing with Senior Management. From Information provided by his/her seniors or through data mining and being able to derive trends from the data/information available. 2. Carry out system maintenance tasks regarding the reconciliation exercise, such as performing monitoring tasks, running system diagnostics, and system optimization, to ensure they are running effectively and enable easy and efficient use. 3. Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for the reconciliation team is up-to date. 4. Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up to date. 5. Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services. 6. Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services. 7. With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively. 8. Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology. 9. Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organised. 10. Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures. 11. Any other duties as may be assigned to him from time to time from his/her supervisor or Senior Management. Show less

IT Specialist

• Jul 2020 - Jan 2021

Strategy • Participate in the development and implementation of the global IT strategy • Develop local IT policies and procedures • Availability and reliability of the ICT infrastructure, applications and connectivity • Maintain agreed levels of service provision and service levels • Expenditure control within approved limits and management of approved ICT budget • Participate as a member of the CMT systems / Data analyst • Provide ICT expertise to ICT in the communities (ICT as a medium of development) and business Planning Monitoring and Evaluation • Managing data for monitoring and evaluation: collection and validation of quality data, decisional • information system architecture, design of dimensional database, cubes and pivot tables; • Developed dashboard and infographics presenting program results and achievements; • Built capacity of stakeholders in gap analysis and data collection; Support to Multisector • Developed and maintained security databases on emergency context ; • Use of GIS system to produce maps on security events and risk analysis; • Developed innovative data collection tools and strengthen partners and staff capacities on data collection methodology; • As Local Information Security Officer (LISO) perform ongoing activities as required by corporate policy Helpdesk Services • Provide ICT support to delivering program outputs • Lead the provision of technical support for corporate applications, including installation and upgrades • Manage ICT risks • Participate in system / project testing, rollout and certification • Lead the provision of technical solutions and systems to meet local requirements • Provide content input to ICT staff recruitment, training and development • Provide training and support on technical aspects of corporate applications and information security responsibilities • Provide Risk Management advice to local management team. • Provide supplemental policies and guidelines for local security environment Show less

Telecom Operator/Data Analyst

• Apr 2015 - Jun 2020

Planning Monitoring and Evaluation • Managing data for monitoring and evaluation: collection and validation of quality data, decisional information system architecture, design of dimensional database, cubes and pivot tables; • Developed dashboard and infographics presenting program results and achievements; • Built capacity of stakeholders in gap analysis and data collection; Support to Multisector Humanitarian Result Framework • Developed and maintained security databases on emergency context • Use of GIS system to produce maps on security events and risk analysis; • Developed innovative data collection tools and strengthen partners and staff capacities on data collection methodology; Promotion of Innovations • Developed the UNDSS country office innovation plan and provided technical support on each innovation; • Proactively scouting for new innovative ideas and opportunities related to the country office program using Microsoft Excel; Telecoms management • Technical assistant of the project manager of the deployment and the installation of the digital communication equipment • Elaboration of tools facilitating the consolidation of the different monthly reports of our agency • reports of radio controls • Installation of Digital Relays in the different cities where our agencies are located • Motorola Dp Radio Setup • Implementation of the tracking tool for digital communication • reports and records of information received during service hours • sending emergency messages via the Orange application • Manage communications of the United Nations System Telecommunications Room and dispatcher security information to all Agencies as directed by the Security Administrator • Receive, process and transmit all information and communications received in the telecommunications room Show less

Information and Communication Technology /Logistic Assistant

• Oct 2014 - Mar 2015

Helpdesk Services • In charge of the implementation of backups • Daily support to network users ( MS Office 2010, File and print server, network,) • Availability of Information System (Workstations, Servers, LAN): Installation, Setup, Diagnostic, Troubleshooting, Update and Upgrade • Maintained Internet and Ipersat VSAT link up • Managed radio communications and maintained telecommunications infrastructure • Conduct and update surveys of households in Borgop Camp via Kobocollect • implementation of the different files used by the different departments for performance evaluations • Inventory management and monitoring Innovations • Designed and implementation of excel tools for the facilitation of the work of the different • participate in the implementation of the data collection project with Kobo Knowledge Management • Managed new ICT supplies/equipment and ensured they were inventoried • Built capacity of staff members in the use new technologies and most-used systems (Excel, PowerPoint, Outlook, Word, VHF radios and partners application) Technical ICT Expertise • Please set up and deploy IT equipment • Maintained accurate inventory of all ICT equipment and supplies • Supervise electrical work in the various sites • Manage the phone fleet Show less

Technical and logistics assistant

• Feb 2014 - Jun 2014

Helpdesk Services • Daily support to network users ( MS Office 2010, File and print server, network,) • In charge of the implementation of backups • Availability of Information System (Workstations, Servers, LAN): Installation, Setup, Diagnostic, Troubleshooting, Update and Upgrade Knowledge Management • Managed new ICT supplies/equipment and ensured they were • Built capacity of staff members in the use new technologies and most-used Technical ICT Expertise • Please set up and deploy IT equipment • Maintained accurate inventory of all ICT equipment and supplies Show less

Information and Communication Technology

• Apr 2011 - Jan 2014

Helpdesk Services • Daily support to network users ( MS Office 2010, Outlook, File and print server, network, any support) • In charge of the implementation of backups • Availability of Information System ( LAN): Installation, Setup, Diagnostic, Troubleshooting, Update and Upgrade • Maintained Internet Technical ICT Expertise • Please set up and deploy IT equipment • Maintained accurate inventory of all ICT equipment and supplies • Supervise electrical work in the various sites • Manage the phone fleet • Internal messaging Management • Ensure the availability and quality of service of the said network • Preventive and curative maintenance of network equipment Show less

Information and Communication Technology Assistant /responsible for monitoring and performance north

• Dec 2009 - Apr 2011

Helpdesk Services • Daily support to network users (Outlook, , MS Office , File and print server, network, Cisco IP telephony, BSA and ) • In charge of the implementation of backups • Availability of Information System (Workstations, Servers, LAN): Installation, Setup, Diagnostic, Troubleshooting, Update and Upgrade • Network, servers and applications administration: Active Directory Server, Outlook, File and Print Server, • Maintained Internet Technical ICT Expertise • Assisted the ICT Officer in drafting the ICT Section’s Annual Work Plan of Action & reports incorporating Work, Training, Procurement Plans for consolidation with overall ICT Plan/Report for the Cameroon Office • Citrix set-up (remote access service) • Set-up of VOIP architecture • Successfully implemented emergency policy in the framework of a Business Continu Plan • Maintained accurate inventory of all ICT equipment and supplies in Yaoundé Main Office incorporating data from sub-office region (center, south and east); advised ICT Officer on reorder status • Set up and implement a program to maintain and keep equipment clean Innovations • Designed and implementation of excel tools for the facilitation of the work of the different • participate in the deployment of a network security policy • set up tools allowing Yaoundé's agencies agents to better make monthly reports on • Implementation of evaluation indices (KPIs) • Creation of databases for the facilitation of agency work Show less