Experience

Exporter Services Limited

• United Kingdom
• International Trade and Development
• 1 - 100 Employee

• International Trade Shipping Administrator

  • Aug 2020 - Present



Meggitt

• United Kingdom
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Customs Administrator

  • Mar 2019 - Aug 2020

  Providing vital administrative assistance to the Programme Manager and provide ad hoc support to other Business Unit programmes and projects, to enable them to focus on overseeing their project(s).Logging, managing and analysing information on the progress of BU projects, with the use of Powerpoint, Access, Word, Excel, Microsoft Project and other IT packages. Working in line with the CTI project management approach, this includes coordinating the production of reports for the Programme Manger and others as requested.Play a vital role in shaping the Programme Management Office led culture and approach of the workforce through supporting and communicating - facilitating a focus on business excellence and continuous improvement of operational efficiency and customer service.



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customs Compliance Agent

  • Aug 2013 - Aug 2017

  Duties:- Obtaining important information from customers to expedite shipments clearing Customs and prevent any delays.- Handling Import/Export inquires and complaints from Customers.- Collaborating with Customs/UK Border Force on a daily basis to maintain and enhance excellent relationship between DHL and Customs- Raising transit documents, keying shipments, amending entries- Ensuring all shipments are Custom compliant to the rules set by Customs in various ways and make Customs declaration- Working in a team and individually to meet daily targets- Manage, monitor and clear numerous shipments on a daily basis to ensure DHL level of service is maintained at all times- Arranging and organising ad hoc operational solutions to any problems that may arise- Using programmes such as NCTS, NES, AS400, Citrix, Excel, Access, CHIEF and Word on a daily basis.- Training and developing new staff on certain roles within my team- Ensure all email queries from internal/external customers are answered on daily basis.

• Service Quality Analyst - 6 Month Secondment

  • Aug 2015 - Feb 2016