Experience

Sievi Asunnot Oy

• Finland
• Construction
• 1 - 100 Employee

• Project Coordinator

  • Apr 2018 - Present



Alko Oy

• Finland
• Retail
• 500 - 600 Employee

• Salesperson

  • May 2017 - Aug 2017

  I helped customers choose the perfect products for their individual needs. Besides customer service the daily tasks of a salesperson included handling the register, controlling responsible purchasing of alcohol and managing stock. I gained expertise in a wide range of alcoholic beverages as well as managing challenging situations with customers. I also worked at Alko as a seasonal helper during the Christmas season in 2016 and 2017. I helped customers choose the perfect products for their individual needs. Besides customer service the daily tasks of a salesperson included handling the register, controlling responsible purchasing of alcohol and managing stock. I gained expertise in a wide range of alcoholic beverages as well as managing challenging situations with customers. I also worked at Alko as a seasonal helper during the Christmas season in 2016 and 2017.



Academy of Finland

• Finland
• Wellness and Fitness Services

• Communications Intern

  • Feb 2017 - Apr 2017

  I worked with science communication by writing press releases, interviews and journalistic texts. I updated the website and social media platforms and contributed in the arrangements of different events. I also helped journalists to find the right specialists in different fields. I worked with science communication by writing press releases, interviews and journalistic texts. I updated the website and social media platforms and contributed in the arrangements of different events. I also helped journalists to find the right specialists in different fields.



Elisa

• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Advisor

  • Jun 2015 - Dec 2015

  My tasks included customer service and operator services on behalf of numerous outsourced business clients. I had various duties, such as entering subscriptions and orders in different systems. My tasks included customer service and operator services on behalf of numerous outsourced business clients. I had various duties, such as entering subscriptions and orders in different systems.



Intrum Justitia Oy

• Customer Service Advisor

  • Apr 2013 - Aug 2014

  I assisted customers in the issues of debt collecting and invoicing. My role was to arrange payment plans and offer guidance in the different stages of debt collection. I gained deep knowledge in debt collection practices and learned how to tactfully master challenging situations with customers. I assisted customers in the issues of debt collecting and invoicing. My role was to arrange payment plans and offer guidance in the different stages of debt collection. I gained deep knowledge in debt collection practices and learned how to tactfully master challenging situations with customers.



Kalevala Spirit Ltd

• Salesperson

  • Nov 2012 - Dec 2012

  I presented and sold Finnish products at Hannover Christmas Market. I was in charge of handling the register and banking. I presented and sold Finnish products at Hannover Christmas Market. I was in charge of handling the register and banking.



Fonecta Oy

• Finland
• Advertising Services
• 200 - 300 Employee

• Customer Service Advisor

  • Apr 2012 - Aug 2012

  I worked in the fast-paced 020202-service with the motto being “Ask us anything”. The task required excellent skills in using search engines and adopting different functions on various websites. I worked in the fast-paced 020202-service with the motto being “Ask us anything”. The task required excellent skills in using search engines and adopting different functions on various websites.