Mei Shan Wong

Assistant Manager, Training & Skills Development at Cosway Group of Companies
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Contact Information
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • English Native or bilingual proficiency
  • Bahasa Melayu -
  • Chinese -
  • Cantonese -

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5.0

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/ Based on 3 ratings
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Weng Yan Wong

Mei Shan is an exceptional trainer who truly stands out in the field of nutrition and health. With many years of experience, her prowess in selling skills is both engaging and inspiring. From the moment she shared her presentation, I was captivated by her ability to convey complex concepts with clarity. Her presentation was an eye-opener, leaving me with a wealth of new knowledge that I can readily implement as a client experience and personal branding trainer myself. Her confidence, combined with her extensive experience, makes her a reliable and resourceful trainer.

Terrence Ong 王帥

I had the pleasure of meeting Mei Shan during a 5-day "Train The Trainer" course, and I was thoroughly impressed by her expertise and prowess in the area of sales skills. Her presentation, particularly on the module she designed, showcased her deep knowledge and her impressive speaking and training background. Throughout the course, Mei Shan's openness stood out. She was always ready to share her vast experience, not just during the official sessions but also during casual moments like tea breaks. It's this sort of generosity with her knowledge and expertise that makes her such a valuable team member. In my view, any company fortunate enough to have Mei Shan on board is gaining an invaluable asset. Her proficiency, combined with her willingness to impart her knowledge, elevates those around her, and I am confident she would continue to do so wherever she goes. I look forward to seeing even more of your accomplishments in the future.

Jackson Ng

When I listened to Mei Shan speakimg on stage today, I know she has some years of speaking and training experience in the area of selling skill. I m honoured to meet her in our TTT group 82. She is warm, experienced and always bring her confidence in all her conversation, whether it's one on one or on stage. She is an asset to any company that has her. Your speaking opportunity awaiting you. Well done ✌️ ✌️ ✌️

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Credentials

  • Certified TTT Trainer
    HRD Corp - Human Resource Development Corporation
    Aug, 2023
    - Sep, 2024

Experience

    • Malaysia
    • Consumer Services
    • 1 - 100 Employee
    • Assistant Manager, Training & Skills Development
      • May 2023 - Present

      -Train and coach a group of trainers within organization on knowledge and skills on upselling & cross selling on healthcare products. - Conduct health training and education to Business Operators (BO)/ active members on healthcare products through presentation format via face-to-face and virtually. - Plan and execute monthly training health calendar - Work closely with stakeholders to identify cluster of BO on upselling & cross selling products to improve overall basket size in health category. - Develop training materials according to monthly training calendar. - Monitor and evaluate program effectiveness and training delivery to optimize training effectiveness, costs or activities. Show less

    • Singapore
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Senior Training & Skills Development Executive
      • Jan 2021 - May 2023

      -Conduct nutritionist, retail staffs training on product/ nutrition/ health information/soft skills.- Analyze training needs for optimal training and development for new and current employees.- Conduct coaching towards staff for performance monitoring. - Facebook LIVE- Retrieve and attend to customer's feedback through Post-sales survey- Handle customer's inquiries through phone calls, Live chat, emails.- Handle compliments & dissatisfaction. - Prepare research studies or rebuttal on any relevant new claims/ scientific findings- Support/ help out on any external training, Workshop, retreat, health talk/ health program Show less

    • Training & Skills Development Executive
      • Apr 2018 - Jan 2021

      - Conduct nutritionist, retail staffs training on product/ nutrition/ health information/soft skills.- Analyze training needs for optimal training and development for new and current employees.- Conduct coaching towards staff for performance monitoring. - Facebook LIVE- Retrieve and attend to customer's feedback through Post-sales survey- Handle customer's inquiries through phone calls, Live chat, emails.- Handle compliments & dissatisfaction. - Prepare research studies or rebuttal on any relevant new claims/ scientific findings- Support/ help out on any external training, Workshop, retreat, health talk/ health program Show less

    • Malaysia
    • Retail Groceries
    • 1 - 100 Employee
    • Nutritionist
      • Jul 2016 - Mar 2018

      • Conduct nutritionist, retail staffs and dealer training on product/ nutrition/ health information/soft skills. • Analyze training needs for optimal training and development for new and current employees. • Present health talk and health program to various corporate • Deal and liaise with potential supplier of sourcing new product. • Monitor and analysis monthly consignment sales report. • Meet up and follow up with potential corporate customer • Educate customers on organic and personal health. • Perform simple health screening and provide nutrition consultations • Assist in event arrangement and support. Show less

    • QA Assistant (Internship)
      • Sep 2015 - Dec 2015

      I was assigned as the QA assistant who is responsible in the incoming raw material checking on quality, temperature control, goods return control, pest control, hygiene control, and preparation of HACCP, ISO, HALAL documents for audit from MOH, JAKIM and customers. I was assigned as the QA assistant who is responsible in the incoming raw material checking on quality, temperature control, goods return control, pest control, hygiene control, and preparation of HACCP, ISO, HALAL documents for audit from MOH, JAKIM and customers.

    • Nutritionist / Sales Assistant
      • Nov 2013 - Dec 2013

      Introduce nutritious products to customers and consulting customers by giving nutritional opinions on their diet. These included giving them proper information in treating their own nutritional deficiencies and introducing them some products which may improve their health. Introduce nutritious products to customers and consulting customers by giving nutritional opinions on their diet. These included giving them proper information in treating their own nutritional deficiencies and introducing them some products which may improve their health.

Education

  • UCSI University
    Bachelor of Applied Science (B.A.Sc.), Food Science and Nutrition
    2011 - 2015
  • UCSI University
    B.Scs Hons Food Science and Nutrition, Food Science and Nutrition
    2011 - 2015

Community

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