Mei Ling Quah
Underwriting Assistant at The Shipowners' Club- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
SG
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Experience
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The Shipowners' Club
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Insurance
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100 - 200 Employee
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Underwriting Assistant
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Mar 2015 - Present
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Sompo Insurance Singapore
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Singapore
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Insurance
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1 - 100 Employee
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Senior Executive, Customer Engagement & Policy Administration
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Jan 2014 - Feb 2015
- Support and conduct customer service satisfaction analysis - Brainstorm strategies to influence and retain customer trust on company products and services - Enhance service quality and improve efficiency of customer service - Resolved 88 complaints with more than 70% meeting customers’ expectation - Drive innovation to improve the business procedures and work processes of the company - Develop Standard Operating Procedures [SOP] and mapped out Policy Administration Division process Show less
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Consultant
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Jun 2013 - Dec 2013
Recruitment Recruitment
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AIG
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United States
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Insurance
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700 & Above Employee
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Senior Underwriting Executive - Personal Lines
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Sep 2001 - Jun 2013
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Community
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