Clinician

• Jan 2022 - Present

Clinician at Goodwin House

• Jan 2021 - Dec 2021

- Worked as a clinician in a residential setting, holding weekly individual and family sessions and group therapy with clients, teenaged boys aged 13-18.- Implemented treatment modalities to achieve positive outcomes for clients while working under direct supervision of residential director, and taking part in regular individual supervision and team meetings.- Using trauma-informed and harm-reduction approaches, completed progress notes, treatment plans, clinical assessments, and other clinical documentation in a timely manner. Show less

Clinical Intern at ACCS Clinics

• Sep 2020 - Apr 2021

- Worked as a therapist in an outpatient setting, holding weekly telehealth individual and couples sessions with clients from the local community.- Implemented treatment modalities to achieve positive outcomes for clients while working under direct supervision of clinical director, and taking part in regular individual supervision and team meetings.- Used a trauma-informed approach, completed progress notes, treatment plans, clinical assessments, prior authorizations, and other clinical documentation in a timely manner. Show less

Tap Room Associate

• Aug 2017 - Aug 2021

- Creatively and accurately served craft beer to diverse clientele in a fast-paced environment, including providing curb-side pick-up services. - Actively kept a neat workspace and maintained overall cleanliness throughout the premises, adhering to Department of Public Health Standards during the COVID-19 pandemic. - Successfully completed opening and closing procedures and tasks for the establishment. - Creatively and accurately served craft beer to diverse clientele in a fast-paced environment, including providing curb-side pick-up services. - Actively kept a neat workspace and maintained overall cleanliness throughout the premises, adhering to Department of Public Health Standards during the COVID-19 pandemic. - Successfully completed opening and closing procedures and tasks for the establishment.

Clinical Stabilization Services (CSS) Therapist Intern

• Sep 2019 - Mar 2020

- Served as primary therapist for a length of 3-4 weeks with a caseload of up to five clients diagnosed with substance use disorders and often co-occurring mental health disorders, holding individual and family therapy sessions in an inpatient residential setting. - Co-facilitated daily 1.5 hour-long processing groups alongside resident therapist and participated in milieu activities, such as challenge-based, expressive arts, and twelve-step recovery groups. - Completed all required paperwork, documentation, and insurance reviews in a timely manner according to agency, SAMHSA/DPH, and state- mandated guidelines. - Collaborated with other members of the treatment team, such as case managers, counselors, psychiatrists, and medical providers. - Actively engaged in weekly individual and group supervision with clinicians and interns. Show less

Project Lead

• May 2018 - May 2019

- Established project timeliness and budgets; directed communication between designers, developers, and clients. - Managed and maintained client relations with 100+ businesses through email, telephone, and in person. - Utilized QuickBooks and Microsoft Office to perform audits, send invoices, and collect payments. - Established project timeliness and budgets; directed communication between designers, developers, and clients. - Managed and maintained client relations with 100+ businesses through email, telephone, and in person. - Utilized QuickBooks and Microsoft Office to perform audits, send invoices, and collect payments.

Head Start Enrollment Counselor

• May 2016 - May 2018

- Determined program eligibility for low-income, diverse families, including refugees and people in recovery. - Maintained the program waitlist of over 500 children throughout 10 program sites in accordance with funding source requirements and agency procedures. - Advocated for Head Start at outreach events to inform the community of various home-based and school-based program options. - Served on various professional development and social justice committees: • Agawam Coordinated Family and Community Engagement (CFCE) • Community Needs Assessment Committee • Cultural and Linguistics Responsiveness Committee • Diversity and Inclusion Committee Show less

Barista

• May 2016 - Jan 2017

- Brewed coffee and made specialty drinks specific to each customer. - Assisted customers in making well-informed purchases on drinks, pastries, and retail items. - Efficiently closed the shop; counted the cash drawer and thoroughly cleaned at the end of each shift. - Brewed coffee and made specialty drinks specific to each customer. - Assisted customers in making well-informed purchases on drinks, pastries, and retail items. - Efficiently closed the shop; counted the cash drawer and thoroughly cleaned at the end of each shift.

Editor-in-Chief of the Campus Lantern

• Aug 2014 - May 2016

- Managed the day-to-day operations of Eastern’s student-run newspaper and formatted the layout of the newspaper using InDesign.- Wrote articles for Opinion, News, Arts & Entertainment, and Sports sections.- Edited staff writers’ articles and mentored editorial staff.

Pride Room Intern

• Aug 2015 - Dec 2015

- Researched, planned, and implemented a Lavender Graduation Ceremony for the LGBT+ community on Eastern’s campus. - Actively promoted the Pride Room and its activities in-person and via social media and represented the Pride Room at important visibility-related events throughout the semester. - Performed general office duties and other tasks as needed.

English Department Intern

• Aug 2014 - Jan 2015

- Updated the English Department's social media profiles with relevant English-related media.- Wrote articles on events that took place on campus and interviewed English faculty and alumni.- Served as the editor-in-chief for the English Alumni Newsletter, Keep-ENG in Touch (wrote, assigned, and edited articles as well as formatted the newsletter on Microsoft Publisher).

Generation Action Intern

• Sep 2013 - May 2016

- Attended monthly trainings on reproductive justice, human rights, and community organizing. - Applied learned information to plan and coordinated dozens of events on Eastern’s campus. - Canvassed in support of Planned Parenthood and collected signatures in support of the organization. - Attended monthly trainings on reproductive justice, human rights, and community organizing. - Applied learned information to plan and coordinated dozens of events on Eastern’s campus. - Canvassed in support of Planned Parenthood and collected signatures in support of the organization.

Customer Service Coordinator

• Jun 2015 - Aug 2015

- Provided flight reservation support to clients via phone and email. - Arranged customer and crew transportation/accommodations. - Tracked flight departures/arrivals with the use of spreadsheets. - Provided flight reservation support to clients via phone and email. - Arranged customer and crew transportation/accommodations. - Tracked flight departures/arrivals with the use of spreadsheets.