Experience

CRICO

• United States
• Insurance
• 100 - 200 Employee

• Program Administrator

  • Feb 2019 - Present

  Working directly with program directors and subject matter experts to successfully execute specific program goals and objectives relating to risk management and patient safety activities. Organizing day-to-day activities associated with each program to ensure alignment with stated objectives and adherence to program requirements. Establishing detailed project plans including milestones, timelines and specific deliverable and incorporate management strategies and analytical tools by which performance and quality can be monitored, evaluated and improved. Show less



Dana-Farber Cancer Institute

• United States
• Hospitals and Health Care
• 700 & Above Employee

• New patient coordinator - Gynecological oncology

  • Sep 2016 - Mar 2018

  Providing administrative support and coordination for all aspects of patient care for both new/established patients Scheduling of appointments, following of guidelines that support continuity of care and a high standard of timely communication and rescheduling Responsible for collection detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management Assisted in processing paperwork associated with clinical care including: insurance claims, disability form and medical equipment forms Show less



Mr Imtiaz Ahmad Unlimited

• Executive Assistant

  • Sep 2014 - Jan 2016

  Provided direct administrative support for Mr. Imtiaz Ahmad, MD. In charge of all aspects of patient billing within a private medical practice. Greeted patients, maintained records of payment, made receipts and managed debtor balances using Excel Assisted with a variety of administrative tasks including data entry, answering phones, photocopying and scheduling appointments Communicated with other medical staff and patients via email and telephone and answered all correspondences in a friendly and professional manner. Show less



Jo Malone London

• United Kingdom
• Personal Care Product Manufacturing
• 300 - 400 Employee

• Office manager/training consultant and senior stylist

  • May 2011 - Sep 2014

  Lead training and development of the team to ensure thorough product knowledge and sales goals were met. Worked alongside store manager to drive sales, build lasting customer relationships and motivated team. Provided outstanding customer service to achieve sales goals. Led the team as a brand ambassador, ensuring that all team members adhered to Jo Malone standards of excellence in customer care. Responsible for creating PowerPoint presentations, speeches and presentations during product launches several times a year. Show less