Leiter Vertrieb und Projektmanagement Automotive

• Sep 2022 - Present

Leiter technisches Projektmanagement / Lean Manager

• Apr 2021 - Present

Senior Consultant Accounting

• Mar 2020 - Mar 2021

Certified Lean Master

• Dec 2019 - Feb 2020

- management tools- Process levelling- Value stream analysis- Kaizen- Quick Problem Solving- 5S/ Visual management- Standardized work- Poka Yoke- Kanban- Setup time optimization- Total Productive Maintenance- 7 Statistical tools- Process control- Quality Circle

Certified Lean Six Sigma Black Belt

• Dec 2019 - Feb 2020

- Key figures for project/process evaluation- Prioritization of problems: Pareto Analysis- Identification of critical success factors: CTS-Tree- Focus on project-relevant processes: SIPOC Matrix- Costs of poor quality: COPQ- Process assignment of the success factors: flow diagram, flow table- Data collection plans- Measurement system analysis: Variable and attributive Gage R&R studies- Control charts for variable and attributive data, EWMA charts- Process capability analysis for variable and attributive data, data transformations- Failure Mode and Effects Analysis (FMEA)- Cause-effect analysis: lshikawa diagram, cause-effect matrix, AHP- Graphical analysis: Boxplot, scatterplot, effect plot, multi-variable chart- Statistical analysis: Parametric and non-parametric hypothesis tests, ANOVA and MANOVA,Correlation, linear/multiple/polynomial regression- Statistical design of experiments: planning, execution, evaluation of full and partial factorialExperimental designs, EVOP, RSM, D-optimal design- Tolerance calculation- Statistical process control {SPC}- Control plans and process audits- LEAN methods: SS, visual management, error proofing- Short- and long-term success control Show less

Technical Sales Representative / Key Account Manager

• Oct 2016 - Dec 2019

Technical Sales and Project management for customer‐specific connection parts made of metal (Automotive, Mech. engineering, Electrical, Off‐Road and Medical Industry) - Field Operation - Sole responsibility for the achievement of the specified contribution margins of the sales area - Identification, analysis and description of customer‘s requirement -Telephone cold calling and acquisition of new customers in the national market segment - Implementation of qualified technical consultations & presentations Show less

Professional Development Phase

• Jul 2016 - Sep 2016

- Sales & Marketing Manager - Key Account Manager - Leadership Professional - Sales & Marketing Manager - Key Account Manager - Leadership Professional

Sales Engineer

• Nov 2015 - May 2016

Market analysis and potential estimation for MENA energy market - Complete RFQ processing including specification, project planning and quotation - Support the European sales team in the configuration of boiler cleaning products - Acquisition of new customers in the target market - Sales support at trade fairs and events - Processing of competition and market data (CRM) Market analysis and potential estimation for MENA energy market - Complete RFQ processing including specification, project planning and quotation - Support the European sales team in the configuration of boiler cleaning products - Acquisition of new customers in the target market - Sales support at trade fairs and events - Processing of competition and market data (CRM)

Clerk (student trainee)

• Sep 2010 - Oct 2015

- Correspondence and telephone conversation - Cover check and determination of the scope of insurance - Organization and coordination of suitable relief measures in case of damage - Compilation of damage report on damage extent as well as information about the initiated measures - Telephone contract information and product information on all insurance lines - Customer service, telemarketing - Correspondence and telephone conversation - Cover check and determination of the scope of insurance - Organization and coordination of suitable relief measures in case of damage - Compilation of damage report on damage extent as well as information about the initiated measures - Telephone contract information and product information on all insurance lines - Customer service, telemarketing

Clerk (student trainee)

• Sep 2006 - Feb 2009

- Customer care, correspondence with domestic and foreign hospitals and other medical companies - General support of the alarm center team for administrative tasks - Preparation and sending of cost acceptance statements - Customer care, correspondence with domestic and foreign hospitals and other medical companies - General support of the alarm center team for administrative tasks - Preparation and sending of cost acceptance statements

Management Assistant

• Dec 2002 - Sep 2004

 Support the management in all administrative & organizational tasks  Support the management in all administrative & organizational tasks

Call-Center-Agent (B2B)

• Oct 2000 - Dec 2002

Creation of customer satisfaction analyzes Communication in B2B and B2C in English, among others for Hewlett-Packard Company and Lufthansa Cargo Creation of customer satisfaction analyzes Communication in B2B and B2C in English, among others for Hewlett-Packard Company and Lufthansa Cargo