Experience

Dutch Committee for Afghanistan

• Afghanistan
• Non-profit Organizations
• 1 - 100 Employee

• Marketing Advisor

  • Apr 2023 - Present

  Study company profile and operations to understand its marketing needs Conduct marketing research to identify industry trends and commercial opportunities Develop and implement a marketing strategy according to objectives and budget Prepare detailed proposals and marketing plans Advise on branding, positioning, communications and other marketing issues Give direction to marketing efforts with the most effective methods and tools Liaise with marketing… Show more Study company profile and operations to understand its marketing needs Conduct marketing research to identify industry trends and commercial opportunities Develop and implement a marketing strategy according to objectives and budget Prepare detailed proposals and marketing plans Advise on branding, positioning, communications and other marketing issues Give direction to marketing efforts with the most effective methods and tools Liaise with marketing department and external vendors Monitor marketing projects and analyze results Write reports with suggestions for improvements and new ideas Show less



Council of American Overseas Research Centers (CAORC)

• United States
• Higher Education
• 1 - 100 Employee

• Research Fellow

  • Oct 2022 - Oct 2023

  I have been selected for Council of American Overseas Research Centers Fellowship



UNDP Afghanistan

• Afghanistan
• Non-profit Organizations
• 1 - 100 Employee

• Operations Support Associate (M&E)

  • Jun 2020 - Oct 2022

  Kabul, Afghanistan An operations support associate is someone who handles clerical duties for a company’s top executive. Operations support associates work in a wide range of industries and handle an array of tasks. They answer phones, forward messages, fax documents, respond to emails and greet customers and clients. These associates typically report solely to the person in charge of the company.

• Finance Associate

  • Apr 2019 - Jun 2020

  Afghanistan A finance associate performs various financial and accounting tasks, such as preparing budgets and financial reports, offering advice on fiscal procedures, managing accounting records, handling payments, and preparing payroll documents.



Professional Speakers Association Afghanistan

• Afghanistan
• Non-profit Organization Management
• 1 - 100 Employee

• Communications Manager

  • Mar 2019 - Mar 2022



Roshan (TELECOM DEVELOPMENT COMPANY AFGHANISTAN)

• Afghanistan
• Telecommunications
• 700 & Above Employee

• Sales & Marketing Coordinator

  • Jun 2017 - Mar 2019

  Balkh, Afghanistan Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material and Responding to complaints from customers and give after-sales support when requested. Markets products by developing and implementing marketing and advertising campaigns. Tracks sales data, maintains promotional materials inventory, plans meetings and trade shows, maintains databases, and prepares… Show more Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material and Responding to complaints from customers and give after-sales support when requested. Markets products by developing and implementing marketing and advertising campaigns. Tracks sales data, maintains promotional materials inventory, plans meetings and trade shows, maintains databases, and prepares report. Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; and updating calendars. Tracks product line sales and costs by analyzing and entering sales, expense, and new business data. Prepares marketing reports by collecting, analyzing, and summarizing sales data. Keeps promotional materials ready by coordinating requirements with graphics department, inventorying stock, placing orders, and verifying receipt. Supports sales staff by providing sales data, market trends, forecasts, account analyses, and new product information. Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases. Plans meetings and trade shows by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists. Monitors budgets by comparing and analyzing actual results with plans and forecasts. Updates job knowledge by participating in educational opportunities and reading trade publications. Accomplishes organization goals by accepting ownership for accomplishing new and different requests. Explores opportunities to add value to job accomplishments.

• Customer Service Representatives (CSR)

  • Jun 2016 - May 2017

  Balkh, Afghanistan Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions… Show more Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers



Dynamic Vision (DV)

• Afghanistan
• Strategic Management Services
• 1 - 100 Employee

• Training Specialist

  • Jan 2015 - May 2016

  Balkh, Afghanistan Conducts focused educational/training needs assessments within specified targeted adult populations; designs, develops, delivers, and evaluates a range of responsive educational curricula and training programs within defined fields of expertise. Delivers group and individual instruction and training covering a range of technical, operational, and/or management areas in a specified field. Develops training curricula and/or recommends or utilizes vendor programs that meet… Show more Conducts focused educational/training needs assessments within specified targeted adult populations; designs, develops, delivers, and evaluates a range of responsive educational curricula and training programs within defined fields of expertise. Delivers group and individual instruction and training covering a range of technical, operational, and/or management areas in a specified field. Develops training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives. Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Coordinates or performs administrative functions necessary to deliver and document training programs. Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods. Assists in analyzing and assessing training and development needs for individuals, communities, and/or university departments. May review instructor performance and recommend improvements to program content and/or instructor presentation methods; may recruit, select, and train instructors. May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation. Performs miscellaneous job-related duties as assigned. Show less