Experience

Alizés Private

• Morocco
• Travel Arrangements
• 1 - 100 Employee

• Operation Executive

  • Dec 2019 - Present

  Develop strategic policies and programs for corporate travel Handle and oversee all travel arrangements (air, lodgings etc.) and operations Manage relationships with travel agencies and vendors Negotiate contracts or rates with travel service providers Provide advise on travel documents, insurance, import/export regulations etc. Handle credit card programs and charges Process T&E reports and handle reimbursements Ensure compliance in all aspects of travel procedures Drive continuous improvement of travel programs Show less



All Morocco Travel

• Marrakech, Marrakesh-Safi, Maroc

• Executive Project Manager

  • Nov 2018 - Jul 2019

  Responsible for planning, organizing, and directing the completion of specific projects for All Morocco Travel while ensuring these projects are on time, on budget, and within scope. Responsible for planning, organizing, and directing the completion of specific projects for All Morocco Travel while ensuring these projects are on time, on budget, and within scope.



Cobblestone Private Travel

• United States
• Travel Arrangements
• 1 - 100 Employee

• Sales Operations Coordinator

  • Oct 2017 - Nov 2018

  Cobblestone Pritvate Travel Morocco is a Marrakech based DMC. Owned and operated by our ground team, composed of the best guides and industry experts from The United state and Morocco. A Sales Operative at the Cobblestone Private Travel is responsible for collecting and evaluating sales information and using that information to maximise sales productivity. Cobblestone Pritvate Travel Morocco is a Marrakech based DMC. Owned and operated by our ground team, composed of the best guides and industry experts from The United state and Morocco. A Sales Operative at the Cobblestone Private Travel is responsible for collecting and evaluating sales information and using that information to maximise sales productivity.



John Paul

• France
• Consumer Services
• 300 - 400 Employee

• Dispatch Team Leader

  • Feb 2017 - Oct 2017

  AccorHotels (dispatch team leader, reservation agent and customer services agent). Handling all the AccorHotels and AccorPlus worldwide requests. AccorHotels (dispatch team leader, reservation agent and customer services agent). Handling all the AccorHotels and AccorPlus worldwide requests.



ID Territoires

• Canada
• Research Services
• 1 - 100 Employee

• International Volunteer COP 22

  • Nov 2016 - Dec 2016

  Volunteering for the United Nations Climate Change Conference. It was about climate action, promote values of volunteering, and foster citizen participation. Voice our concerns and showcase the measures that Morocco took to reduce the hydrocarbon emissions. I was a part of an active team that volunteered during the COP 22. Volunteering for the United Nations Climate Change Conference. It was about climate action, promote values of volunteering, and foster citizen participation. Voice our concerns and showcase the measures that Morocco took to reduce the hydrocarbon emissions. I was a part of an active team that volunteered during the COP 22.



Hyatt Regency Oryx Doha

• Qatar
• Hospitality
• 100 - 200 Employee

• ROOM SERVICE ORDER TAKER

  • Aug 2015 - Mar 2016

  a. Perform tasks as per instructions from the immediate supervisor and as per duty schedule b. Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly c. Know all menus and on-going promotions in the outlet by heart and gives recommendations to guests upon request d. Ensure proper appearance and grooming while on duty e. Answer the Room Service telephones, if and when required f. Familiar with all relevant issues concerning the Room Service g. Report cleanliness and maintenance issues to the immediate supervisor h. Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc i. Flexible to work in other areas when required by the immediate supervisor j. Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time. Show less



• Anc phone

• Marrakech, Marrakesh-Safi, Maroc

• Sales Business Development

  • Dec 2013 - Dec 2014

  Inbound calls from customers to interact with the callers and identify their needs or issues. Assist customers by providing solutions to their problems, appropriately replying their queries and offering them advice and recommendations useful in avoiding similar issues. Inbound calls from customers to interact with the callers and identify their needs or issues. Assist customers by providing solutions to their problems, appropriately replying their queries and offering them advice and recommendations useful in avoiding similar issues.