Accounts Receivable Manager/Credit analyst

• Sep 2022 - Present

Accounts Receivable Manager

• Aug 2021 - Sep 2022

Branch Manager

• Jun 2014 - May 2021

- Directed daily operations, managed profit and loss, oversaw business development - Monitored all the administrative tasks regarding daily operations of the branch.- Mainly responsible for compliance analysis and KYC reports.- Mainly responsible for looking after the administration - Provided weekly reports to the business center manager- Responsible for approval and rejection of credit application and loan- Coached and mentored a team of bankers that executed all sales activities; established and achieved sales goals through effective sales management techniques.- Utilized consultative sales approach to define customer needs and develop solutions that cultivated lasting relationships with customers.- Successfully assisted the team of the branch to achieve the business goal for the year 2016 regarding the retail banking . Show less

Customer Advisor / Account Manager

• Mar 2006 - Jun 2014

- Successfully managed and developed the portfolio of customers by achieving the business goal of the agency in 2012 and 2013.- By having excellent statistics in promoting and selling bank products and services to the customers during the year 2013, I have been promoted to a higher rank in the career advancement.- Participated in commercial events at Universities and fairs to present banking products.- Efficaciously assessed loan applications, negotiated terms with customer and submitted proposals to the credit department for approval, exceeding the annual sales goal of long term loans in 2013.- Responded to customer inquiries, assessing the customer needs and problems in order to deliver an ideal solution. - Developed effective communication to improve customer/bank relationship by preparing meetings, writing reports and identifying new investment opportunity for each customer.- Daily checking and initiating actions to the overdrawn accounts being in excess of agreed arrangements- Insuring regularly the interim of the branch manager. Show less

Trainee

• Mar 2005 - Jun 2005

Developed a data base ACCESS for the on-line sales and referenced by the beacons Meta and the research directories of the Web site (Tunisair) www.tunisair.com.tn Developed a data base ACCESS for the on-line sales and referenced by the beacons Meta and the research directories of the Web site (Tunisair) www.tunisair.com.tn