Mehak Duggal

Credit Coordinator at Roofmart
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Punjabi Native or bilingual proficiency
  • Urdu Limited working proficiency

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Divanshi (Divy) Khurana

‘Ridiculously efficient’ is the phrase that comes to mind when I think about Mehak. She is an exceptional learner and her knowledge in the finance field is very extensive. I love her positive attitude and she is my go-to person when I need advice. She is creative, smart, has excellent communication skills.

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Credentials

  • Persuading Others
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Statistics Foundations: The Basics
    LinkedIn
    Feb, 2022
    - Nov, 2024

Experience

    • Canada
    • Building Materials
    • 100 - 200 Employee
    • Credit Coordinator
      • Aug 2021 - Present

      • Assessing credit application.• Contacting customers, branch staff & sales rep regarding past due accounts and taking action on delinquent accounts• Ensuring filing is done concisely and accurately.• Releasing orders by accessing customer’s accounts.• Notifying sales representatives of the collection problems and recommending appropriate solutions. • Doing frequent reconciliation and solving billing issues.• Assessing the aging reports and send out reminders to clear the past due invoices.• Posting and applying payments as per customers’ remittances.• Creating credit reports for management as well as customers.• Solving customer’s queries regarding invoicing and payments. Show less

    • Inside Sales Representative
      • Aug 2020 - Aug 2021

      1. Serve as the customer’s first point of contact.2. Completing sales transactions, daily banking reconciliation and purchasing inventory.3. Building strong relationships with new and existing customers.4. Generating leads through cold calling, store walk-ins and converting them into accounts5. Identifying opportunities to grow business with existing clients and generating sales through upselling and cross-selling6. Helping homeowners and contractors with product knowledge through research. 7. Creating Special Orders8. Actively participating in inventory management9. Handling daily tasks such as invoicing,returns, inventory adjustments, cycle counts, filing paperwork and posting payments.10. Enrolling students for Working at Heights Training Program11. Actively participating in branch transfer procedures 12. Handling customer complaints and finding out a way to resolve them Show less

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Sales Team Member
      • Aug 2019 - Jul 2020

      • Greeting people, taking orders and satisfying customer’s needs •Processing payments and handling cash • Handling inventory • Ensuring order accuracy • Solving guest conflicts • Handling both store front and maintain drive thru timing • Greeting people, taking orders and satisfying customer’s needs •Processing payments and handling cash • Handling inventory • Ensuring order accuracy • Solving guest conflicts • Handling both store front and maintain drive thru timing

    • Sales and Marketing Management Trainee
      • Apr 2018 - Dec 2018

      • Giving Presentations in Schools and Colleges to generate leads• Designing marketing materials (Brochures, Flyers, Standees, etc.) to create awareness • Undertaking Brand Management Strategies to establish brand name in the competitive market• Handling complaints of customers and using a suitable mechanism to solve them• Doing cold calling to generate leads therefore increasing number of students• Coordinating with other staff members in day to day management• Maintaining strong relationships with existing students& seeking opportunities to gain new students• Feeding back all suggestions for improvement and market research to senior staff• Suggesting actions to improve sales performance and identify opportunities for growth• Achievinghigh sales targets while motivating other team members to do the same• Developing new social media campaigns and creating Facebook presence for the organization Show less

    • Teacher
      • Apr 2017 - Mar 2018

      • Delivering Accounting, Economics & Business Studies lectures to students• Counseling students and assisting them in choosing a right career• Scheduling tests to check the performance of the students• Preparing Report Cards and providing appropriate feedback to the students• Holding meetings with the parents of the students to update them about student progress• Maintaining accurate and complete records of students’ progress and development• Assigning class work, homework and assignments to the students• Planning, developing and implementing appropriate curriculum Show less

Education

  • Credit institute of Canada
    CCP, Credit Management
    2023 - 2025
  • Seneca College
    High School Diploma, Accounting
    2019 - 2020
  • Swami Sant Dass Public School
    High School, Business/Commerce, General
    2016 - 2018

Community

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