Experience

Luminous Productions（Square Enix Group）

• Japan
• Computer Games
• 1 - 100 Employee

• Project Manager

  • Oct 2020 - Present

  - Provide support for the global consumer game production at the game studio founded by the Square Enix Group—responsibilities include coordinating new and continuing outsourcing contracts, payment requests, on-boarding, assisting budget planning and management, purchasing equipment and software, and conducting day-to-day administrative operations. - Provide support for the global consumer game production at the game studio founded by the Square Enix Group—responsibilities include coordinating new and continuing outsourcing contracts, payment requests, on-boarding, assisting budget planning and management, purchasing equipment and software, and conducting day-to-day administrative operations.



Activ8 Inc.

• Sales Operations / Project Manager

  • Jun 2020 - Oct 2020

  - Work closely with internal teams and outside partners to achieve targeted sales goals by building operation and communication processes to ensure smooth and on-time delivery of campaigns.

• Manager, Merchandise / Licensing & Global Operations

  • Nov 2019 - Jun 2020

  - Manage merchandise licensing rights of owned IP/talents in Japan and internationally.- Supervise licensing contracts, design approvals, and royalty/revenue reports.- Coordinate in-house merchandise planning, productions, sales, and marketing/promotion.- Organize special event/convention merchandise projects by supervising merchandise planning, production, and promotion, as well as operating online store orders and on-site booth sales.

• Localization / Global Promotion & PR

  • Mar 2019 - Jun 2020

  - Arrange English subtitles/captions for videos produced for the global audience and market.- Execute localized social media promotions to build the global user/fan communities.- Direct English press releases based on Japanese press materials and resources and distribute them to global media contacts and partners.

• Corporate Planning & Business Dev. / Global Operations

  • Mar 2019 - Oct 2019

  Fundraising Support & Coordination:- For both domestic and global VC/CVC—presenting a pitch, answering inquiries, arranging online meetings and office visits, and preparing finance/corporate reports for due diligence. Global Event Coordination:- Produce and coordinate exhibit/merchandise booths and stage promotions at international conventions. ex.) China Joy (2019), Crunchyroll Expo (2019), Anime NYC (2019), etc.- Successfully finance 2 projects in 2019 with government subsidies (J-LOD), covering nearly 1/3 of the entire costs, by submitting detailed and thorough applications and finance reports. 3D Model Production / Virtual Character Promotion Project:- Manage 3D model development and virtual character visual projects for international clients.- Develop and execute promotion campaigns on YouTube and social media channels.



WeWork

• United States
• Real Estate
• 700 & Above Employee

• Lead, Facilities / Operations

  • Jul 2018 - Jan 2019

  - Provide facility/vendor operation support for 13 locations in the Greater Tokyo Area. - Coordinate with community teams from each location to process any and all day-to-day facility-related operations, troubleshooting, and customer/client/vendor communications. - Facilitate multiple office relocation projects of the Japan headquarter and other satellite offices. - Provide operation support for the in-house corporate event, communicating with multiple vendors—movers, sound tech, food/beverage, etc.—for carry-in/out and other arrangements.



Tokyo Otaku Mode Inc.

• Japan
• Entertainment
• 1 - 100 Employee

• Accounting / Finance / IR

  • Dec 2015 - Jul 2018

  - Perform monthly, quarterly, and annual end closing accounting activities.- Assist in organizing the monthly shareholder meetings, prepare the financial report and presentation.- Communicate with shareholders and report weekly/monthly revenue and other business updates. - Prepare quarterly and annual US state and federal sales tax reports.

• Special Event Coordinator

  • Apr 2015 - Jul 2018

  - Manage and coordinate the exhibit/merchandise/performance booth at Japan subculture conventions overseas and in Japan. ex) Japan Expo, Paris (2015), Tokyo Game Show (2014, 2015, 2016, 2017), Wonder Festival (2017), Kyoto International Manga Anime Fair (2017), etc.- Successfully financed 2 projects in 2015 and 2017 with government subsidies (J-LOP), covering nearly 1/3 of the entire costs, by completing detailed and thorough applications and finance reports. ex) Japan Expo (2015), Anime Expo (2017)

• Merchandiser / Buyer

  • Jul 2015 - Jun 2016

  - Responsible for merchandise purchasing and inventory management.- Develop new and upcoming suppliers, targeting the global Japanese pop/sub-culture consumer market.

• HR Specialist, In-house Warehouse Project

  • Dec 2014 - Apr 2015

  - Recruit and hire operation staff for the newly opened warehouse/fulfillment center, screened and interviewed over 100 candidates and successfully hired 15+ staff in over 3 months.- Establish the on-boarding process, and staff assessment scales and procedures.

• Customer Support Agent

  • Apr 2014 - Dec 2014

  - Perform excellent email customer support for e-commerce and web service to registered users.- Develop the customer service policy, work flows, and guidelines to ensure and enhance the customer satisfaction and service operation.- Collaborate with the Engineering and Designer team to improve e-commerce platform UI/UX.

• PR / Media Assistant

  • Feb 2013 - Oct 2014

  - Global PR duties include: drafting English press releases based on Japanese press resources and maintaining relationships with global media contacts and news syndication partners.- Publish 13 press releases in 2013, featured on multiple news media including Tech In Asia, AnimeNewsNetwork, Yahoo! Finance Singapore, RetornoAnime, Anime MX, and Fashion Headline.



Zendesk

• Software Development
• 700 & Above Employee

• Japan Marketing Intern

  • Jul 2013 - Sep 2013

  - Engage in online marketing and creative content localization for Japan market. - Manage daily social media updates: enhanced organic reach and user engagement, increased the average number of Like! per post on Facebook by 215% in the Third-Quarter 2013. - Publish five Japanese blog articles and localize multiple product websites with WordPress. - Assist with new product launch: produce localized press release, product copy, keynote slides for the press, product websites and video contents, and Japan original blog posts.



California State University - East Bay

• United States
• Higher Education
• 700 & Above Employee

• Public Relations Coordinator

  • Sep 2011 - Jun 2013

  - Plan and execute PR campaigns for upcoming theatre productions and special events. - Produce press releases, social media contents, and printed posters, flyers, and programs. - Establish and maintained relationships with guest performers and co-hosting organizations. - Experience in MS Publisher, Adobe InDesign, Apple Pages and basic video editing tools. - Plan and execute PR campaigns for upcoming theatre productions and special events. - Produce press releases, social media contents, and printed posters, flyers, and programs. - Establish and maintained relationships with guest performers and co-hosting organizations. - Experience in MS Publisher, Adobe InDesign, Apple Pages and basic video editing tools.



The Mosaic Project

• United States
• Education Administration Programs
• 1 - 100 Employee

• Event Assistant Intern

  • Feb 2011 - Mar 2013

  - Provided on-site event support: coordinated reception tables, assisted with guest seating arrangements, managed merchandise sales, facilitated on-site donation with Square App. - Office duties include: organized individual and corporate donor information, and prepared and recorded event invitations, thank you letters, and seasonal greeting cards. - Provided on-site event support: coordinated reception tables, assisted with guest seating arrangements, managed merchandise sales, facilitated on-site donation with Square App. - Office duties include: organized individual and corporate donor information, and prepared and recorded event invitations, thank you letters, and seasonal greeting cards.



V-Day

• International Affairs
• 1 - 100 Employee

• Organizer/Producer

  • Sep 2009 - Dec 2011

  - Organized benefit performance events to raise funds and awareness for violence against women and girls to donate over $4500 to the local nonprofit and VDAY organization. - Successfully supervised and mentored 25-30 staff and volunteers: coordinated meetings and workshops, facilitated scheduling and communication, and resolved conflicts and concerns. - Coordinated event logistics: created proposals, planned and managed event schedules, recruited staff, prepared invitations, arranged venues, equipment, and needed supplies. - Negotiated partnerships and fiscal sponsorships with internal and external organizations.



California State University - East Bay

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Sep 2009 - Apr 2011

  - Assisted 30-50 current and prospective international students per day regarding to their immigration and academic issues and inquiries. - Managed the reception area, processed all incoming/outgoing calls and emails, scheduled appointments, prepared letters and documents, organized clients’ records. - Assisted 30-50 current and prospective international students per day regarding to their immigration and academic issues and inquiries. - Managed the reception area, processed all incoming/outgoing calls and emails, scheduled appointments, prepared letters and documents, organized clients’ records.



San Mateo County Transit District

• United States
• Truck Transportation
• 200 - 300 Employee

• Communications Intern

  • Jun 2007 - Sep 2007

  - Promoted ridership of Caltrain and SamTrans through various public relations, outreach, and marketing projects. - Specific duties includes: developed an invitation mailing list for a special event, assisted market research projects for the ridership development survey, processed mail-in credit card ticket orders. - Promoted ridership of Caltrain and SamTrans through various public relations, outreach, and marketing projects. - Specific duties includes: developed an invitation mailing list for a special event, assisted market research projects for the ridership development survey, processed mail-in credit card ticket orders.