Billing Administrator

• Jan 2022 - Present

Office Coordinator

• Jul 2017 - Jan 2022

Work with national facility manager to arrange all work and repairs needed around the officeOversee building construction in office and work with project manager (pictures available)Enhanced facility services, safety, and quality while working to prevent cost overrunsImplemented the office evacuation process and training scheduleCoordinated office and cubicle setups and furniture installationsFollowing office workflow procedures to ensure maximum efficiencySupporting other teams with various administrative tasksWork with furniture vendors and staff to order and update furniture and supplies for office.Perform general maintenance of the facility and office equipment.Monitor office expenditures and handle all office contracts (rent, service etc.)Perform basic bookkeeping activities and update the accounting systemMonitor office supplies inventory and place ordersAssist in vendor relationship management Show less

Customer Service/Office

• Jun 2005 - Nov 2019

Worked in the customer service office to answer customer’s phone calls which included but not limited to diffusing volatile situations, arranging deliveries around hectic schedules and working with vendors to issue credit and refunds to help save the company money Generated an average of $60,000 every month in sales Customer Service Training: Diffusing Volatile Situations, Handling Objections Merchandising and product placement Holiday Department Manager for three years Registry consultant for 2 years: Promoting growth of registry business Tracking progress of the largest bridal store in the company Overseeing and planning multiple events for registrants and their families Introducing new and fresh ideas for home and wedding Promoted Facebook as a free and growing opportunity to advertise and increase registry business Increased quantity of items on bridal registries which in turn increases dollar value of the registry business Show less

Billing Specialist

• Jan 2016 - Jul 2017

Schedule patients and doctor's appointments Direct marketing to doctor offices and addiction centers via visitations Create and manage medical superbills for insurance billing Organize and manage lab screens to send with superbills when applicable Manage Magnolia Medical QuickBooks Help build procedures Clinic work Front desk: check in patients, collect payment, check out patients Collections, facilities, etc Call in prior authorizations for prescriptions and verify insurance eligibility Manage weekly metrics list Generate reports to track patients and billing statistics for opening new offices Show less

Office Coordinator/Executive Assistant

• Jan 2016 - Jan 2017

Organize Trade Show reservations & travel for CEO Book flights, hotels, register conferences, and reserve events at shows Work with marketing manager to make sure we have a booth set up if needed at events Contact other executives to make sure they are registered & work with their travel accommodations when needed Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Contracts for clients Properly routed agreements, contracts and invoices through the signature process Work with GM to make sure contracts are correct & targeting correct customers/brokers/fleets Work alongside Controller/Accounting Manager Enter vendor bills and invoices into NetSuite and Zoho Tracked payment schedule for various vendors to make sure payments were made on time Organize company outings, once a quarter Use Expensify, Excel and Certify to submit expense reports for multiple employees every month PTO Tracking Vendor contact Applicant Tracking System (ATS) New hire assistance Organize meetings and schedules General clerical work for the office and staff Show less

Administrative Assistant

• May 2015 - Jan 2016

Grow other companies under the larger umbrella of Titan Working with existing steel and hydraulics customers and reaching out to new leads Organizing and managing orders and schedules Drawing up quotes for customers and businesses in the oil, gas and steel industries Managing current ordering processes and shipping deadlines Working with vendors and contractors to get the best possible pricing and inventory for sales and shipping purposes Contacting our overseas manufacturer to custom build parts and fittings Show less

Manager

• Nov 2010 - May 2015

Increased growth of partner companies of L’Oreal through the store front of SalonCentric Managed multiple staffs while working with other managers to increase sales in our district Completed all monthly, weekly, and daily merchandising projects promptly and efficiently so as to effectively promote currently promotions and sales goals. Managed two of the busiest stores in the Orange County, California District simultaneously, while training a replacement manager. Hired and trained an ongoing number of employees within the company, encouraged promotions and transfers to find the best position for each staff member. Tracked inventory Worked with staff and other management teams to work within scheduling expectations and keeping labor hours within proposed guidelines. Worked with our salon representatives to increase sales for them as well as drive business forward in the surrounding area Show less