Experience

ShopG

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Support Executive

  • Oct 2019 - Present

  Handled all customer queries and order confirmations. Performed both Inbound and Outbound calling operations. Handled all customer tickets and rectified the issues from the concerned team. Also handled whatsapp chat suppport for customer queries . Constantly performed feedback calls to improvise the product list along with sales and services. Handled all customer queries and order confirmations. Performed both Inbound and Outbound calling operations. Handled all customer tickets and rectified the issues from the concerned team. Also handled whatsapp chat suppport for customer queries . Constantly performed feedback calls to improvise the product list along with sales and services.



Clear

• India
• Software Development
• 700 & Above Employee

• Inside Sales Executive

  • May 2019 - Aug 2019

  Inside sales Executive Managed customer tax filing procedures through verbal communication. Detailed conversation regarding INCOME TAX FILING was carried over through calls. Acted as an intermediate between the customer and the Chartered accountant. Inside sales Executive Managed customer tax filing procedures through verbal communication. Detailed conversation regarding INCOME TAX FILING was carried over through calls. Acted as an intermediate between the customer and the Chartered accountant.