Experience

Simplr

• United States
• Software Development
• 1 - 100 Employee

• Senior Principal Product Manager

  • Sep 2023 - Present

• Senior Product Manager

  • Aug 2021 - Nov 2023

  Simplr is the disruptor to the outdated contact center BPO model. The company offers a fully managed service that connects a chatbot, human agents, and an AI-powered platform to deliver better and more cost efficient CX than legacy BPOs. With Simplr, clients are engaging with customers in ways that drive more revenue. In doing so, they’re fundamentally transforming CX programs into strategic imperatives for their companies. Simplr is funded by Asurion, which continues to support its… Show more Simplr is the disruptor to the outdated contact center BPO model. The company offers a fully managed service that connects a chatbot, human agents, and an AI-powered platform to deliver better and more cost efficient CX than legacy BPOs. With Simplr, clients are engaging with customers in ways that drive more revenue. In doing so, they’re fundamentally transforming CX programs into strategic imperatives for their companies. Simplr is funded by Asurion, which continues to support its growth. Find more information about Simplr at https://www.simplr.ai/.



Kore.ai

• United States
• Software Development
• 700 & Above Employee

• Product Manager

  • May 2020 - Aug 2021

  Hyderabad, Telangana, India Product Manager of self-service digital and voice virtual assistants for employees across enterprises. These virtual assistants handle the lifecycle of an employee's HR and IT needs by automating 200+ use cases. Virtual Assistants are built and trained leveraging AI, ML and Conversational NLP. -Develop the vision, mission and quarterly and yearly product roadmap through extensive market research and collaborating with the CEO and leadership team -Partner with Sales, Design… Show more Product Manager of self-service digital and voice virtual assistants for employees across enterprises. These virtual assistants handle the lifecycle of an employee's HR and IT needs by automating 200+ use cases. Virtual Assistants are built and trained leveraging AI, ML and Conversational NLP. -Develop the vision, mission and quarterly and yearly product roadmap through extensive market research and collaborating with the CEO and leadership team -Partner with Sales, Design, Engineering, NLP, Marketing and Documentation teams to build and launch the product. -Lead and mentor 10 engineers and product analysts and in a matrix environment to deliver the product. Show less



Wayfair

• United States
• Retail
• 700 & Above Employee

• Product Manager

  • Oct 2018 - Dec 2019

  Boston, Massachusetts Product Manager of Wayfair’s enterprise data catalog, which aims to increase accuracy of sourcing data and reduce the time of sourcing data. -Own and manage all parts of the product lifecycle, from ideation to launch -Partner with various cross-functional business teams and engineering in building and executing on a highly technical roadmap



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Consultant

  • May 2017 - Oct 2018

  Greater Boston Area Business analysis, analytical capabilities development and change management for clients across Power and Utilities and CPG industries.



SAP

• Germany
• Software Development
• 700 & Above Employee

• Enterprise Analytics Intern

  • Jun 2016 - Apr 2017

  Greater Philadelphia Area -Ensure successful rollover of Resource Management analytical assets from BW to HANA -Coordinate with business for requirements and build solutions using SQL, SAP HANA and Business Objects Cloud -Work in a multidisciplinary team with team members in Canada Germany and India for successful project delivery



TekLink International LLC

• United States
• Information Technology & Services
• 200 - 300 Employee

• Associate Consultant

  • Jul 2013 - Jul 2015

  Hyderabad, India - Implement Business Intelligence (BI) solutions for Fortune 500 clients using SAP Business Warehouse and Business Objects -Based on excellent technical skills, was selected as a trainer for for a group of 20 new hires. -Simultaneously worked on three projects to become the trainee with the highest level of utilization at 112%