Experience

Aeroflow Sleep

• United States
• Medical Practices
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2023 - Present



Mary Kay Cosmetics

• Personal Care Product Manufacturing
• 700 & Above Employee

• Independent Beauty Consultant

  • Jul 2021 - Present



Premier Medical Laboratory Services

• United States
• Biotechnology Research
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2021 - Oct 2022

  • Maintain business-relationships with my assigned clients through regular communication • Provide excellent customer service to patients and clients via phone and email communication • Submit daily reports to our management staff and clients to further increase productivity • Assist clients with any issues they may have and resolve these issues in a timely manner • Provide patients with any necessary information regarding our services and their medical information • Maintain… Show more • Maintain business-relationships with my assigned clients through regular communication • Provide excellent customer service to patients and clients via phone and email communication • Submit daily reports to our management staff and clients to further increase productivity • Assist clients with any issues they may have and resolve these issues in a timely manner • Provide patients with any necessary information regarding our services and their medical information • Maintain HIPAA regulations while assisting patients with obtaining their medical records • Supervise field collectors via remote communication through Microsoft Teams and email

• Customer Service Representative

  • Jan 2021 - Oct 2022



Kudzu Medical

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2021 - Aug 2021

  • Maintain business-relationships with my assigned clients through regular communication • Provide excellent customer service to patients and clients via phone and email communication • Submit daily reports to our management staff and clients to further increase productivity • Assist clients with any issues they may have and resolve these issues in a timely manner • Provide patients with any necessary information regarding our services and their medical information • Maintain… Show more • Maintain business-relationships with my assigned clients through regular communication • Provide excellent customer service to patients and clients via phone and email communication • Submit daily reports to our management staff and clients to further increase productivity • Assist clients with any issues they may have and resolve these issues in a timely manner • Provide patients with any necessary information regarding our services and their medical information • Maintain HIPAA regulations while assisting patients with obtaining their medical records Show less • Maintain business-relationships with my assigned clients through regular communication • Provide excellent customer service to patients and clients via phone and email communication • Submit daily reports to our management staff and clients to further increase productivity • Assist clients with any issues they may have and resolve these issues in a timely manner • Provide patients with any necessary information regarding our services and their medical information • Maintain… Show more • Maintain business-relationships with my assigned clients through regular communication • Provide excellent customer service to patients and clients via phone and email communication • Submit daily reports to our management staff and clients to further increase productivity • Assist clients with any issues they may have and resolve these issues in a timely manner • Provide patients with any necessary information regarding our services and their medical information • Maintain HIPAA regulations while assisting patients with obtaining their medical records Show less



LeMans Karting - South Carolina

• United States
• Entertainment
• 1 - 100 Employee

• Customer Service Manager

  • Jan 2019 - Jan 2021

  Supervisor/September 2020 - January 2021 • Supervise front desk and track staff • Provide excellent customer service to customers via phone and in-person communication • Display basic money handling skills through cash and electronic transactions with customers • Inventory and order supplies for the front office, track, and shop • Assist with marketing by making posts on social media and taking photos of customers on and off the track • Plan events for corporate and private… Show more Supervisor/September 2020 - January 2021 • Supervise front desk and track staff • Provide excellent customer service to customers via phone and in-person communication • Display basic money handling skills through cash and electronic transactions with customers • Inventory and order supplies for the front office, track, and shop • Assist with marketing by making posts on social media and taking photos of customers on and off the track • Plan events for corporate and private parties • Perform inbound and outbound calls • Train new employees on the company’s standard operating procedures and specific duties based on the position • Customer Service Representative/January 2019 - September 2020 • Provide excellent customer service to customers via phone and in-person communication • Display basic money handling skills through cash and electronic transactions with customers • Organize the company files to increase the company’s efficiency. • Set budgets for the front office of the company to minimize the front office spending and maximize our effectiveness. Show less Supervisor/September 2020 - January 2021 • Supervise front desk and track staff • Provide excellent customer service to customers via phone and in-person communication • Display basic money handling skills through cash and electronic transactions with customers • Inventory and order supplies for the front office, track, and shop • Assist with marketing by making posts on social media and taking photos of customers on and off the track • Plan events for corporate and private… Show more Supervisor/September 2020 - January 2021 • Supervise front desk and track staff • Provide excellent customer service to customers via phone and in-person communication • Display basic money handling skills through cash and electronic transactions with customers • Inventory and order supplies for the front office, track, and shop • Assist with marketing by making posts on social media and taking photos of customers on and off the track • Plan events for corporate and private parties • Perform inbound and outbound calls • Train new employees on the company’s standard operating procedures and specific duties based on the position • Customer Service Representative/January 2019 - September 2020 • Provide excellent customer service to customers via phone and in-person communication • Display basic money handling skills through cash and electronic transactions with customers • Organize the company files to increase the company’s efficiency. • Set budgets for the front office of the company to minimize the front office spending and maximize our effectiveness. Show less



BI-LO

• Retail Groceries
• 700 & Above Employee

• Bookkeeper

  • Aug 2013 - Nov 2018

  Bookkeeper/December 2015-November 2018 • Provide excellent customer service to customers via phone and in-person communication • Accountability of office and tills • Supervisor of front-end staff • Conflict management • Extensive experience with store Point-of-Sale applications, office systems including Western Union and VeriBalance. • Western Union experience included and not limited to adhering to security policies and procedures involving anti-money-laundering and fraud… Show more Bookkeeper/December 2015-November 2018 • Provide excellent customer service to customers via phone and in-person communication • Accountability of office and tills • Supervisor of front-end staff • Conflict management • Extensive experience with store Point-of-Sale applications, office systems including Western Union and VeriBalance. • Western Union experience included and not limited to adhering to security policies and procedures involving anti-money-laundering and fraud identification. Cashier/August 2013-December 2015 • Provide excellent customer service to customers via phone and in-person communication • Display basic money handling skills through cash and electronic transactions with customers • Perform Point-of-Sale operations for customers • Adhere to company policies regarding WIC, Check, Electronic benefits processing Show less Bookkeeper/December 2015-November 2018 • Provide excellent customer service to customers via phone and in-person communication • Accountability of office and tills • Supervisor of front-end staff • Conflict management • Extensive experience with store Point-of-Sale applications, office systems including Western Union and VeriBalance. • Western Union experience included and not limited to adhering to security policies and procedures involving anti-money-laundering and fraud… Show more Bookkeeper/December 2015-November 2018 • Provide excellent customer service to customers via phone and in-person communication • Accountability of office and tills • Supervisor of front-end staff • Conflict management • Extensive experience with store Point-of-Sale applications, office systems including Western Union and VeriBalance. • Western Union experience included and not limited to adhering to security policies and procedures involving anti-money-laundering and fraud identification. Cashier/August 2013-December 2015 • Provide excellent customer service to customers via phone and in-person communication • Display basic money handling skills through cash and electronic transactions with customers • Perform Point-of-Sale operations for customers • Adhere to company policies regarding WIC, Check, Electronic benefits processing Show less