Experience

MidHudson Regional Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Patient Registration Representative

  • Dec 2020 - Sep 2021

  Poughkeepsie, New York, United States •Responsible for the accurate identification of the check-in process into the Emergency Room. •Informing and obtaining signatures for conditions of treatment, payment and privacy. •Verified insurance information through various websites and systems including Cerner and MediTech. •Updated/Corrected any mistakes from previous encounters. •Received and processed all payments for current encounters. •Answered high volume telephones and directed calls to appropriate… Show more •Responsible for the accurate identification of the check-in process into the Emergency Room. •Informing and obtaining signatures for conditions of treatment, payment and privacy. •Verified insurance information through various websites and systems including Cerner and MediTech. •Updated/Corrected any mistakes from previous encounters. •Received and processed all payments for current encounters. •Answered high volume telephones and directed calls to appropriate staff. •Greeted visitors and directed them to their desired destination. Show less



Nuvance Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Office Coordinator

  • Sep 2019 - Dec 2020

  Poughkeepsie, New York, United States •Ensured daily general accountings involving invoicing, accounts receivable and accounts payable •Reviewed payroll data for accuracy and processed checks and ACH •Maintained and reviewed general ledgers to assure accuracy •Reconciled bank accounts •Oversee the training and development of new hires •Responsible for various monthly budget reports for expenditures for the business •Oversee and audit the data accuracy within the organization’s programs such as Allscrups, Cerner… Show more •Ensured daily general accountings involving invoicing, accounts receivable and accounts payable •Reviewed payroll data for accuracy and processed checks and ACH •Maintained and reviewed general ledgers to assure accuracy •Reconciled bank accounts •Oversee the training and development of new hires •Responsible for various monthly budget reports for expenditures for the business •Oversee and audit the data accuracy within the organization’s programs such as Allscrups, Cerner and ECW Show less



JewelTree, LLC

• United States

• General Manager

  • Jan 2006 - Feb 2019

  Poughkeepsie, New York, United States Promoted to provide visionary leadership for the expansion of a new branch location. Led team of 15+ sales and key holder associates in maintaining the daily operations of each business, billing/cash transactions, customer service and was integral in overall process improvements. •Managed staff training, new hire development and performance improvements •Supervised budgeting for the branch location and 12 kiosks. •Oversaw an inventory of 1.2 million dollars, including managing vendor… Show more Promoted to provide visionary leadership for the expansion of a new branch location. Led team of 15+ sales and key holder associates in maintaining the daily operations of each business, billing/cash transactions, customer service and was integral in overall process improvements. •Managed staff training, new hire development and performance improvements •Supervised budgeting for the branch location and 12 kiosks. •Oversaw an inventory of 1.2 million dollars, including managing vendor relations and sales •Created best practices which improved point of sale transactions. •Gained deep exposure and experience with external buyers and sellers which enhanced brand recognition. •Reputed for creating a customized approach to customer and repair service. •Drove sales initiatives that led to a 6% increase in overall revenue. •Created innovative initiatives to grow the business with less overhead through the launch of 12 kiosks – Savings of 70K annually.

• Assistant Manager

  • Jan 2004 - Jan 2006

  Poughkeepsie, New York, United States Promoted to manage the execution, coordination and direction of the stores overall future growth and expansion. •Completed weekly schedules according to payroll policies. •Mentorship – Sales Associate Training & Development. •Wrote order supply request to replenish merchandise. •Designed and implemented customer satisfaction metrics. •Promoted to General Manager within 2 years. •4% reduction in turnover. •Increased loss prevention measures which lead to a 18% reduction in… Show more Promoted to manage the execution, coordination and direction of the stores overall future growth and expansion. •Completed weekly schedules according to payroll policies. •Mentorship – Sales Associate Training & Development. •Wrote order supply request to replenish merchandise. •Designed and implemented customer satisfaction metrics. •Promoted to General Manager within 2 years. •4% reduction in turnover. •Increased loss prevention measures which lead to a 18% reduction in fraudulent activity and merchandise loss.

• Sales Associate

  • Jan 2001 - Jan 2004

  Poughkeepsie, New York, United States Recruited to manage customer service issues, repairs and inventory turnover. •Contributed to merchandising ideas at team sales meetings. •Stocked and reorganized the sales floor to meet company demands. •Fulfilled customer shipping orders via various postal services. •Promoted to Assistant store manager within 3 years.