Meghan Kelly
Operations Manager at North Carolina Esports Academy formerly Triangle Esports Academy- Claim this Profile
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Topline Score
Bio
Credentials
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Sketch From A to Z (2022): Become An App Designer
UdemyApr, 2023- Sep, 2024 -
User Experience Design Essentials - Adobe XD UI UX Design
UdemyDec, 2022- Sep, 2024 -
Disney College & International Program Internship
Walt Disney CompanyMay, 2015- Sep, 2024 -
Disney Interactive Learning Program
Walt Disney CompanyDec, 2014- Sep, 2024
Experience
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Operations Manager
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Aug 2023 - Present
* Report directly to CEO * Managing social media accounts and other digital platforms * Creating physical promotional materials * Other duties as assigned * Responsible for managing CRM, payroll, client inquiries, and event bookings * Keep managers and other staff on track and focused * Ensure all operations are carried out in an appropriate, cost-effective way * Improve operational management systems, processes, and best practices * Purchase materials, plan inventory, and oversee warehouse efficiency * Recruit, train, and supervise staff * Find ways to increase the quality of customer service Show less
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YMCA of the USA (National Resource Office)
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United States
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Non-profit Organizations
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700 & Above Employee
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Educator
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Mar 2022 - Apr 2023
• Substitute teacher, tutor, and homeschool program leader of music classes, teaching children different percussion instruments and rhythms. • Designed and created music-themed games, including games to teach students how to create musical instruments. • Led interactive programs with children working with pencil, charcoal, paint, yarn, digital materials, and mixed media projects. • Support the YMCA through administrative tasks including curriculum creation and student scheduling. Show less
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Notasium: Cary Music Lessons And Play Space
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United States
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Creative Manager
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Aug 2015 - Sep 2021
Managed office duties and creative development for music-based play space and music school where music-themed games introduce students to the world of becoming a musician. • Supported co-founders in the business launch of Notasium in August 2015, performing administrative tasks and problem-solving to ensure a seamless opening. • Managed team of 5 part-time front desk staffers and 10 contracted instructors’ schedules at our Durham location, as well as communicated and coordinated schedules with the Cary location manager on any staff and instructors that worked at both locations. • Collaborated with co-founders for post-pandemic re-opening and implemented stages of re-opening in compliance with government and CDC guidelines to keep staff and customers safe. • Maintained online curriculum and group classes, troubleshooting connection issues with Zoom for both instructors and students. Maintained ever changing schedules for both instructors and students during pandemic. • Assisted Notasium’s co-owners with interviewing potential staff, adjusting, and answering billing questions. elected quick solutions to scheduling conflicts; coordinated birthday parties, summer camps, field trips, and play groups; and ensured play space safety while having fun. • Acquired feedback from guests and co-workers on scheduling software programs to improve success of courses and improve the growth of Notasium. • Managed content on Wordpress business website and posts for company social media accounts. • Content creation including photography for events to be used on websites, social media, and business brochures. • Illustrated Notasium music books including Easy Piano Songs collaborating with Note-Friends & Note-Making for Piano. • Managed the launch, supporting the founders of a second Notasium location in Cary, NC from January 2018 to April 2018, and trained new front desk staff on computer software and policies. Show less
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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Project Intern & Attraction Operations
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May 2014 - May 2015
• Disney College Program providing education running daily operations for an international theme park. • Maintained safety for guests during live events and provided parade audience control in Magic Kingdom. • Received world-class training in business and creative operations, including enterprise business principles for being successful within a creative organization. • Disney College Program providing education running daily operations for an international theme park. • Maintained safety for guests during live events and provided parade audience control in Magic Kingdom. • Received world-class training in business and creative operations, including enterprise business principles for being successful within a creative organization.
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Leadership Triangle
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Student Ambassador
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Jan 2014 - May 2014
• Represented Meredith College at Leadership Triangle College Edition, a regional leadership program in the Triangle area of North Carolina that identifies, trains, and empowers rising leaders from the region's 11 colleges, universities, and community colleges to discover their potential and talents, to engage with their community, and to ultimately change their world for the better. • This year's College Edition was presented by the Research Triangle Park, and our group spent 25 collective hours over the course of the Spring 2014 semester to learn about RTP, engage with it in meaningful ways, and to advise its leaders as they sought to expand and redevelop the Park. • The project was concluded with a collaborative and creative presentation by all members of the team to the RTP Foundation Board, RTP CEO Bob Geolas, and a large group of RTP supporters, college representatives, and family and friends of the student-representatives. All students graduated from the program as Goodman Fellows. Show less
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Education
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2010 - 2014
Meredith College
Bachelor of Science (BS), Interior Design
Community
