Experience

Pinnacle Medical Solutions, LLC

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Manager

  • May 2020 - Present

  Lead a team of Procurement Analysts and Customer Service Representatives in their daily tasks. Assist in inventory management including ordering weekly to fulfill in house stock as well as drop ship facilities. Handle customer service escalations as well as shipping escalations. Lead a team of Procurement Analysts and Customer Service Representatives in their daily tasks. Assist in inventory management including ordering weekly to fulfill in house stock as well as drop ship facilities. Handle customer service escalations as well as shipping escalations.



National Utility Management

• Nettleton MS

• Administrative Assistant

  • Oct 2018 - Apr 2022

  Confer with management to develop or implement personnel policies or procedures. Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages or scheduling appointments. Transmit information or documents to customers via computer, mail or phone. Perform administrative support tasks such as proofreading, transcribing handwritten information or computer work with computers to work with pay records, invoices, balance sheets, or other documents. File and maintain records. Receive payments and record receipts for services. Show less



Appen

• Tupelo, MS

• Social Media Evaluator

  • Dec 2017 - Apr 2022

  Review Facebook posts and validate their accuracy. Review Facebook posts and validate their accuracy.



Digital Impressions / Scientific Energy Improvements

• Nettleton, MS

• Operations Manager

  • Feb 2009 - May 2020

  Oversee activities directly related to making products or providing services. Direct and coordinate activities of business or departments concerned with the production, pricing, sales, or distribution of products. Manage staff, preparing work schedules and assigning specific duties. Review financial statements, sales, and activities reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Establish and implement departmental policies and procedures, conferring with board members, organization officials, and staff members as needed. Show less