Experience

PIE Programmes Internationaux d'Echanges

• France
• Education Administration Programs
• 1 - 100 Employee

• Programme Manager

  • Jul 2021 - Present

  Bilingual Programme Manager for PIE Campus, university studies in the USA, and l'Amérique Au Pair, working in collaboration with Go Campus and EurAuPair (July 2021 - November 2022).Programme Manager for PIE Campus, university studies in the USA (November 2022 - current).I also work with the High School and Hosting programmes.My responsibilities include : - intern recruitment (interviewing, training and supervising interns)- - sending and verifying applications to a high standard - providing continued support to participants (administrative etc.)- liaising with European and American partners, including training international partners (Finland, Brazil, Spain)- translating documents from EN/FR and from FR/EN- organising and running interviews in English and in French- organising and hosting speaker events with partner universities- running workshops for host students in France- organising and presenting information sessions in-person and online - creating and running open days for the Post-Bac/Higher Education programmes- participating in careers fayres around the country- preparing and updating visa procedures and documents for Oceania/Asia/Europe/North America/South America- preparing and implementing training schemes for new volunteers Show less

• Program Assistant

  • Sep 2019 - Jun 2021

  Bilingual programme assistant working predominantly on PIE Campus and l'Amérique au Pair programmes. During the Covid-19 pandemic, worked on the hosting and high school programmes to organise international returns for students abroad and to reassure parents.Some of my responsibilities included: - sending and verifying each application- providing continued support to participants- liaising with partners- training and supervising interns- translation EN/FR and FR/EN- organising and running interviews- organising and hosting speaker events with partner universities - running workshops for host students in France Show less



Wyevale Garden Centres

• United Kingdom
• Retail
• 200 - 300 Employee

• Retail Salesworker

  • Jun 2019 - Sep 2019

  A retail sales worker involved in all aspects of customer service. My responsibilities included: - working on the tills - cleaning the centre - stocking up products Worked at the garden centre through the change of hands from Wyevale to Basingstoke Garden Centre. A retail sales worker involved in all aspects of customer service. My responsibilities included: - working on the tills - cleaning the centre - stocking up products Worked at the garden centre through the change of hands from Wyevale to Basingstoke Garden Centre.



PIE Programmes Internationaux d'Echanges

• France
• Education Administration Programs
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2018 - Aug 2018

  Intern working within the PIE head office based in Aix-en-Provence, where the working environment enabled full immersion in French. My responsibilities were varied and included: - French to English translation - processing of applications - working with partners all over the world - working on High School and Campus programmes - contacting participants and their families - assisting with workshops for students leaving France and coming to France. Intern working within the PIE head office based in Aix-en-Provence, where the working environment enabled full immersion in French. My responsibilities were varied and included: - French to English translation - processing of applications - working with partners all over the world - working on High School and Campus programmes - contacting participants and their families - assisting with workshops for students leaving France and coming to France.



atrain

• Germany
• Business Consulting and Services
• 1 - 100 Employee

• Intern in HR Consulting

  • Jul 2017 - Dec 2017

  I undertook a 6 month internship with atrain GmbH, a global human resource consultancy firm based in Bamberg, Germany. My responsibilities included: - supporting consultants by creating materials (consultant profiles, schedules, presentations, role-plays) for clients and for assessment/development centres - creating and writing proposals tailored to customer needs - organising meetings - creating marketing documents - organising assessment and development centres on-site (in France, Germany, Lithuania and Switzerland) - writing reports for customers - translation EN-FR and DE-EN - reviewing English-language documents. Show less



Grand Aquarium de Saint-Malo

• France
• Travel Arrangements
• 1 - 100 Employee

• Team Member

  • Jul 2016 - Aug 2016

  A polyvalent worker, working predominantly in French. My main responsibilities included: - working in the boutique and on the tills - cashing up and balancing my till to correct defined procedures - greeting customers - interpretation for English speaking clients When working around water, I was responsible for the health and safety of the customers. A polyvalent worker, working predominantly in French. My main responsibilities included: - working in the boutique and on the tills - cashing up and balancing my till to correct defined procedures - greeting customers - interpretation for English speaking clients When working around water, I was responsible for the health and safety of the customers.



Hollywood Bowl Group Plc

• Entertainment Providers
• 400 - 500 Employee

• Crew Member

  • Jul 2013 - Jan 2016

  A crew member for Bowlplex Ltd/hollywood bowl trained in all aspects of customer service, food preparation and reception duties, including cash handling. My main responsibilities included: - greeting customers, serving age restricted drinks - preparing and serving food to defined health and safety standards - handling money - training new members of staff - handing over shifts to standard procedures. In 2014, I received the Basingstoke Award for Best Customer Service. Show less