Meghan Jackson

Customer Service Representative at Lakeshore Animal Clinic
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Contact Information
us****@****om
(386) 825-5501
Location
Meridian, Idaho, United States, US

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Experience

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2023 - Present

    • United States
    • Veterinary
    • 1 - 100 Employee
    • Client Service
      • Nov 2021 - May 2023

      *Responsible for greeting walk in guests with professionalism and courtesy *Responsible for keeping work area looking neat and professional at all times *Responsible for answering incoming calls and disbursing messages to the appropriate parties as necessary *Responsible for keeping records, sending them to the appropriate parties and faxing * Providing information about products or services, including pricing details and terms of sale * Inform clients about payment options including Care Credit and going over financial issues *Schedule recheck appointments and technician appointments for the specialty departments * Create a trusting and sympathetic environment on the phone and in person for clients in all scenarios, especially terminal case Show less

    • United States
    • Veterinary Services
    • 700 & Above Employee
    • Client Service Associate
      • Oct 2020 - Nov 2021

      * Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks * Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services * Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. * Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks * Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services * Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.

  • Lenity Senior Living
    • Caldwell, Idaho, United States
    • Assistant Activities Director
      • Oct 2019 - Aug 2020

      • Assisted in coordinating, implementing and leading life enrichment and activity programs • Worked alongside the Director of Activities to plan, decorate, and carry out special events and holidays that include residents, families, friends, and the community at large. • Worked with community resources and contacts to enhance the quality of life for residents as instructed * Worked mainly with residents in memory care • Assisted in coordinating, implementing and leading life enrichment and activity programs • Worked alongside the Director of Activities to plan, decorate, and carry out special events and holidays that include residents, families, friends, and the community at large. • Worked with community resources and contacts to enhance the quality of life for residents as instructed * Worked mainly with residents in memory care

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Apr 2019 - Aug 2019

      ● Stocked shelves ● Maintain sales floor ensuring it was clean and organized ● Lifted items that belong on shelves. 60-80 lbs. ● Gave great customer service and made sure Lowe’s customers felt welcome in our store. ● Stocked shelves ● Maintain sales floor ensuring it was clean and organized ● Lifted items that belong on shelves. 60-80 lbs. ● Gave great customer service and made sure Lowe’s customers felt welcome in our store.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Caregiver
      • Jun 2018 - Nov 2018

      ● Full time caregiver ● Licensed Medications Technician ● Hygiene and Grooming Assistance ● Ambulation/ Mobility Assistance ● Light Housekeeping ● Laundry ● Meal Preparation ● Full time caregiver ● Licensed Medications Technician ● Hygiene and Grooming Assistance ● Ambulation/ Mobility Assistance ● Light Housekeeping ● Laundry ● Meal Preparation

Education

  • College of Western Idaho
    2019 - 2023

Community

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