Meghan Jackson
Customer Service Representative at Lakeshore Animal Clinic- Claim this Profile
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Bio
Experience
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Lakeshore Animal Clinic
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United States
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Veterinary Services
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1 - 100 Employee
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Customer Service Representative
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Jun 2023 - Present
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WestVet
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United States
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Veterinary
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1 - 100 Employee
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Client Service
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Nov 2021 - May 2023
*Responsible for greeting walk in guests with professionalism and courtesy *Responsible for keeping work area looking neat and professional at all times *Responsible for answering incoming calls and disbursing messages to the appropriate parties as necessary *Responsible for keeping records, sending them to the appropriate parties and faxing * Providing information about products or services, including pricing details and terms of sale * Inform clients about payment options including Care Credit and going over financial issues *Schedule recheck appointments and technician appointments for the specialty departments * Create a trusting and sympathetic environment on the phone and in person for clients in all scenarios, especially terminal case Show less
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Banfield Pet Hospital
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United States
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Veterinary Services
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700 & Above Employee
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Client Service Associate
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Oct 2020 - Nov 2021
* Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks * Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services * Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. * Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks * Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services * Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
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Lenity Senior Living
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Caldwell, Idaho, United States
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Assistant Activities Director
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Oct 2019 - Aug 2020
• Assisted in coordinating, implementing and leading life enrichment and activity programs • Worked alongside the Director of Activities to plan, decorate, and carry out special events and holidays that include residents, families, friends, and the community at large. • Worked with community resources and contacts to enhance the quality of life for residents as instructed * Worked mainly with residents in memory care • Assisted in coordinating, implementing and leading life enrichment and activity programs • Worked alongside the Director of Activities to plan, decorate, and carry out special events and holidays that include residents, families, friends, and the community at large. • Worked with community resources and contacts to enhance the quality of life for residents as instructed * Worked mainly with residents in memory care
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Lowe's Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Apr 2019 - Aug 2019
● Stocked shelves ● Maintain sales floor ensuring it was clean and organized ● Lifted items that belong on shelves. 60-80 lbs. ● Gave great customer service and made sure Lowe’s customers felt welcome in our store. ● Stocked shelves ● Maintain sales floor ensuring it was clean and organized ● Lifted items that belong on shelves. 60-80 lbs. ● Gave great customer service and made sure Lowe’s customers felt welcome in our store.
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The Cottages Senior Living
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Caregiver
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Jun 2018 - Nov 2018
● Full time caregiver ● Licensed Medications Technician ● Hygiene and Grooming Assistance ● Ambulation/ Mobility Assistance ● Light Housekeeping ● Laundry ● Meal Preparation ● Full time caregiver ● Licensed Medications Technician ● Hygiene and Grooming Assistance ● Ambulation/ Mobility Assistance ● Light Housekeeping ● Laundry ● Meal Preparation
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Education
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College of Western Idaho