Office Manager & Development Associate

• Feb 2019 - Present

Database Management (Raiser’s Edge) o Regularly update and manage constituents and constituency data o Manage attributes in relation to funds o Establish policies and procedures related to data entry standards o Able to review and enter checks and gifts accurately per the gift entry procedure o Send receipts through database to donors o Database maintenance – run periodic data health o Work with college to import staff retirements, terminations, and alumni records Office Manager Oversee the daily operations of the Foundation office as well as assist team members when needed o Enter and manage all gifts coming into the Foundation o Scan and deposit checks into the online banking system o Create annual Employee and Donor contribution letters o Manage event planning and coordination o Manage board of directors meeting o Manage board committee meetings o Manage student workers o Create and process donor acknowledgement letters o Coordinate meetings and prepare meeting materials o Provide clerical support to staff including research, scheduling, letter generation, data entry, etc. o Demonstrate knowledge of modern office practices, procedures, grammar, spelling, punctuation and proofreading o Demonstrate skills using Microsoft Office software including, Word, Excel, PowerPoint, and Outlook o Manage office inventory and order supplies o Coordinate office maintenance needs and issues Development Associate Assist the development team by keeping Raiser’s Edge database up-to-date and forwarding inquires that could result in a gift o Manage funds and provide structure and support relating to funds o Maintain a system for tracking development activity and progress o Assist Chief Executive Officer on a daily basis o Research prospective donors and reports to development staff Show less

Vice President Board Of Directors

• Aug 2021 - Present

Patient Care Coordinator

• Sep 2015 - Jun 2018

Schedule and oversee every day operations of 6 operatories for a comprehensive dental practice focusing on implants, dentures, IV sedation and hygiene appointments. Responsibilities include a variety of front desk and administrative duties and providing exceptional customer service. o Experience with Dentrix, including scheduling hygiene and doctor appointments, checking in lab cases, and entering accounts receivable payments. o Talk to new patients on the phone to discuss options we offer (implants, dentures, IV sedation, etc) and give estimates of costs and time frames. o Communicate daily with patients, co-workers and the doctor in person or via telephone and email. o Manager of the Wisconsin Dental Solution Facebook page. o Submit and follow up on insurance claims from various insurance companies. o Do end of day bank deposits and cross verification. o Created a Hygiene Menu to personalize each hygiene appointment to a patients individual needs o End of month reports (Care Credit, daily stats that track doctor and hygiene production and goals). o Marketing duties: Helped script and produce a commercial, assisted with our annual holiday commercial, post on Facebook, created an ad for the Annual Rotary Pancake Breakfast. o Helped interview, hire and train new front desk personnel. o Manage petty cash drawer and log all transactions. o Monitor vitals for IV sedation patients as well as administering medications. o Continuing Education: Took in-person courses on Paul Homily and Dale Carnegie’s methods, Outstanding Customer Service through Dale Carnegie website, CPR/First Aid Certified, HIPPA and OSHA compliance, “Let’s Talk” through AADOM, “Social Media” through Wisconsin Dental Study Club Show less

Parts Analyst

• Jan 2012 - Jun 2014

o Analyzing, preparing, and administering customer quotations, specifications and follow up to the customer in a timely and efficient manner for aftermarket parts o Responsible monitoring FMTV parts setup for team of three to contribute to departmental goal of $4M in increased sales o Involved in price justification and CRM projects to establish a competitive position in the marketplace o Communicating with Engineering regarding part changes and providing technical assistance to the customer Show less

One Stop Front Desk Personnel

• Aug 2007 - May 2011

o Answer and transfer calls from external and internal callers with a multi-line telephoneo Help answer student, staff, faculty, and outside personnel’s questions about campus informationo Work closely with security to assist with conflicts and issues that may arise

Business Office Cashier

• May 2009 - May 2010

o Receive and enter tuition payments via mail, phone, and in-persono Enter special accounts payments for various departmentso In charge of petty cash forms

Marketing Intern

• May 2010 - Aug 2010

o Evaluate data and business trends to communicate insights for each segment Crosse & Blackwell and Dickinson’s offer o Prepare clean, easy to read presentations to inform retailers of business and consumer trends, existing opportunities and solutions for growth o Assist the category analysis in monthly IRI updating and reporting o Provide the Sales department with top line retail sales analysis o Evaluate data and business trends to communicate insights for each segment Crosse & Blackwell and Dickinson’s offer o Prepare clean, easy to read presentations to inform retailers of business and consumer trends, existing opportunities and solutions for growth o Assist the category analysis in monthly IRI updating and reporting o Provide the Sales department with top line retail sales analysis