Experience

CallFinder Speech Analytics

• United States
• Software Development
• 1 - 100 Employee

• Product Team Lead

  • Oct 2022 - Present

• Product Owner

  • Aug 2021 - Oct 2022



VIP (Vermont Information Processing)

• United States
• Software Development
• 300 - 400 Employee

• Business Analyst/Project Manager

  • Jul 2016 - Jul 2021

  - Scrum master for software development team. Handling backlog grooming, sprint planning, retrospective and daily stand ups. - Supporting development for iOS and Droid applications- Testing web, JWS and TestFlight versions before releases- Work on development requests from conception to install ( seeing them from planning phase to completion)- Communicate product issues and development requests with managements and support teams

• Account Manager

  • Dec 2014 - Jul 2016

  - Assisted with customer support and operations- Work with large beverage/alcohol customers to implement a new data collection tool- Resolved data quality issues for customers- Worked with 3rd party companies to complete customer requests

• Distributor manager / Data Quality Specialist

  • Mar 2014 - Dec 2014

  - Worked with beverage wholesalers to train them on data reporting requirements- Researched and resolved data issues for wholesalers



Poulin Auto Sales

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • 2012 - 2014