Senior Marketing Manager

• Jun 2022 - Present

Launched two start-ups: US Duct Products and Raptor AttachmentsAll marketing efforts- On-page and technical SEO, Social Media Management, SEM Marketing, Paid Search, Video and Display Ads, Google Analytics, Google Tag Manager, Shopify, Email Marketing, Campaign Management, CRM (Act! and HubSpot) Admin, Branded and Designed Logos, Web Master/Web Design/HTML, CSS, JavaScript, Google Data Studio, and Marketing Automation Management. Launched two start-ups: US Duct Products and Raptor AttachmentsAll marketing efforts- On-page and technical SEO, Social Media Management, SEM Marketing, Paid Search, Video and Display Ads, Google Analytics, Google Tag Manager, Shopify, Email Marketing, Campaign Management, CRM (Act! and HubSpot) Admin, Branded and Designed Logos, Web Master/Web Design/HTML, CSS, JavaScript, Google Data Studio, and Marketing Automation Management.

Senior Marketing Manager

• Jun 2022 - Present

Marketing Manager

• Mar 2022 - Present

Account Manager

• Sep 2020 - Feb 2022

Eradicate all avenues to solve a customer's concern.Attend regular meetings with Client Service Representatives and Sales supervisors and qualified sales management to receive coaching and feedback on how to improve client acquisition and sale.Providing above-and-beyond, fantastic client service by establishing trusting relationships with clients and providing them with the best sales experience imaginable.Work cross-functionally to identify ways to enable world-class customer service and sales practices at scale.Establish and update accurate client information files in an online system and ensure clients receive all necessary follow-up information.

Operations Supervisor

• Jan 2017 - Apr 2018

Manage employees and subordinates, working in a team, to maximize their performance and contribution. Schedule work and activities, give instructions, motivate and direct the workers to meet the company objectives.Establish and outline the routes which would ensure efficient and fast waste collection in the designated area. Inspected truck prior to beginning route to ensure safe operating conditions Oversee the selection, training, performance and motivation of 12 employeesContract and compliance with North Carolina Department of Transportation policies

Marketing Communications Specialist

• Feb 2013 - Oct 2016

Used Adobe Creative Suite for Web Design and Graphic DesignComposed internal memos and external correspondence for senior management and reviewed alldocumentation to eliminate errors.Created PowerPoint presentations for business development purposes.Drafted professional memos, letters, flyers and marketing copy to support business objectives and growth.Supported logistics for programs, meetings, and marketing events, including room reservations, agenda preparation, and calendar maintenance.Performed general office duties, including answering multi-line phone system, routing calls,delivering messages to staff and greeting visitors.Used CMS such as WordPress to manage the Sociology department's website.