HEDIS Business Analyst III

• Feb 2023 - Present

Quality Improvement Specialist II

• Jun 2022 - Feb 2023

Sr. Specialist, QI Compliance - Quality Data

• Mar 2021 - Jun 2022

• Lead specialist providing project, program / initiative-related direction and guidance for other specialists within the department / collaboratively with other departments• Develop visual representation of key quality activity results to share with key departmental management and other Molina departments• Evaluate project / program activities and results to identify opportunities for improvement• Surface to Director any gaps in processes that may require remediation

Sr. Specialist, Quality Interventions/QI Compliance

• Aug 2018 - Mar 2021

• Design, develop, and implement new and existing healthcare quality improvement initiatives and education programs to increase compliance in HEDIS rates; ensuring maintenance of said programs for member and providers are in accordance with prescribed quality standards• Conduct data collection, reporting and monitoring for key performance measures and activities• Lead quality improvement activities, meetings, and discussions with and between internal and external partners• Evaluate project/program results to determine efficacy and identify opportunities for improvement Show less

Project Coordinator - Quality Interventions

• May 2017 - Aug 2018

• Active participant in six (6) month Managed Care Improvement Series (MCIS) training; assisting Molina with timely and accurate submission of required documentation for the Comprehensive Primary Care (CPC) Quality Improvement Project (QIP) initiated by the Ohio Department of Medicaid (ODM)• Lead Coordinator in organization, deployment, tracking and assessment of various wellness events designed to strengthen engagement between Members and Providers• Active contributor towards the design and release of new company intranet for Ohio location of Molina Healthcare• Collaboratively works alongside Quality Interventions Specialist in core team meetings to ensure interventions are properly aligned with strategic plans of Molina Healthcare• Created and implemented cross departmental use of SharePoint tracking system to gauge success rates of outreach campaigns to Members Show less

Benefits Coordinator

• Feb 2017 - Apr 2017

Learning & Development Coordinator

• Nov 2016 - Jan 2017

Employee Support Associate

• Dec 2015 - Nov 2016

Employee Support role supporting over 100 engineers, designers, drafters and members of management during onboarding and throughout duration of employmentAnswer employee questions regarding benefits enrollment, payroll, timekeeping, and expense reimbursementConduct New Hire Orientation with knowledge of process and positive attitude toward organizational objectivesServe as a link between corporate office and employee; interpret and administer policy changes by effectively communicating expectations Show less

Office Services Assistant

• Jul 2012 - Sep 2015

Responsible for a plethora of front desk functions and Central Office organizational structure Involved in developing and implementing safety and security controls for over 200 employees Performed set-up and monitoring of new Central Office shipping program Efficiently organized yearly wellness events with a variety of outside health services vendors Responsible for a plethora of front desk functions and Central Office organizational structure Involved in developing and implementing safety and security controls for over 200 employees Performed set-up and monitoring of new Central Office shipping program Efficiently organized yearly wellness events with a variety of outside health services vendors