Account Manager

• Jul 2023 - Present

Content Strategist & Facilitator

• Feb 2011 - Present

Designed and delivered therapeutic writing groups for the US Penitentiary in Terre Haute, IN. Developed and facilitated veteran's writing workshop at Kurt Vonnegut Museum*Library and rand journaling groups and camps for third to fifth grade students at Park Tudor School Professional storyteller. My journalism and sales background enables me to ask the right questions in order to craft each client's unique story through corporate blogs, white papers and web content with a focus on social… Show more Designed and delivered therapeutic writing groups for the US Penitentiary in Terre Haute, IN. Developed and facilitated veteran's writing workshop at Kurt Vonnegut Museum*Library and rand journaling groups and camps for third to fifth grade students at Park Tudor School Professional storyteller. My journalism and sales background enables me to ask the right questions in order to craft each client's unique story through corporate blogs, white papers and web content with a focus on social media and SEO strategies. Develop marketing and branding strategies to optimize message delivery through all channels. Show less Designed and delivered therapeutic writing groups for the US Penitentiary in Terre Haute, IN. Developed and facilitated veteran's writing workshop at Kurt Vonnegut Museum*Library and rand journaling groups and camps for third to fifth grade students at Park Tudor School Professional storyteller. My journalism and sales background enables me to ask the right questions in order to craft each client's unique story through corporate blogs, white papers and web content with a focus on social… Show more Designed and delivered therapeutic writing groups for the US Penitentiary in Terre Haute, IN. Developed and facilitated veteran's writing workshop at Kurt Vonnegut Museum*Library and rand journaling groups and camps for third to fifth grade students at Park Tudor School Professional storyteller. My journalism and sales background enables me to ask the right questions in order to craft each client's unique story through corporate blogs, white papers and web content with a focus on social media and SEO strategies. Develop marketing and branding strategies to optimize message delivery through all channels. Show less

Instructional Assistant

• Oct 2022 - May 2023

Assist third grade teacher with classroom management and instruction. Work one on one with students with individual learning plans for writing, reading, and math. Facilitate aftercare journaling program for third through fifth graders. Assist third grade teacher with classroom management and instruction. Work one on one with students with individual learning plans for writing, reading, and math. Facilitate aftercare journaling program for third through fifth graders.

Vice President, Account Management

• Aug 2019 - Mar 2021

Lead the Indianapolis account management department and manage a team of accounts professionals to develop and manage strategic plans for major clients’ marketing efforts including but not limited to brand campaign planning, content strategy, omnichannel media strategy, creative content development and analytics. Fierce advocate for our clients' audience. Maintain fiscal responsibility for major MKR client accounts.

Account Director

• Apr 2019 - Aug 2019

Responsible for the development of ongoing business relationships from the prospect stage through existing account management. Guide agency team for overall client satisfaction, quality of service, and on-time, on-budget completion of services. Highly motivated to help solve clients' business challenges.

Account Supervisor

• Aug 2016 - Apr 2019

Develop and manage strategic plans for major clients’ digital marketing and communications efforts including owned and paid media campaign planning, audience engagement, creative content development and analytics. Maintained fiscal responsibility for major Raidious client accounts, including overall profitability resulting in 20% growth of annual revenue of key accounts. Initiated and maintained intimate client relationships with executive level points of contact to foster new business… Show more Develop and manage strategic plans for major clients’ digital marketing and communications efforts including owned and paid media campaign planning, audience engagement, creative content development and analytics. Maintained fiscal responsibility for major Raidious client accounts, including overall profitability resulting in 20% growth of annual revenue of key accounts. Initiated and maintained intimate client relationships with executive level points of contact to foster new business and develop trusting partnerships.

Sr. Content Correspondent & Producer

• Sep 2014 - Aug 2016

Responsible for the creation of remarkable, thought-leading content backed by strategy for Raidious clients.

Sales Counselor

• Mar 2013 - Mar 2014

Manage single family home communities in the Indianapolis area. Fischer Homes is a builder offering attainable luxury in Carmel, Fishers, Geist, Zionsville, McCordsville and more. In 2012, the Indianapolis division achieved 100% Customer Satisfaction. Guide buyers through the new home construction decision-making process. Consultative sales approach to help home buyers locate the home that truly is the right fit for their needs. Develop and maintain long-standing relationships with real… Show more Manage single family home communities in the Indianapolis area. Fischer Homes is a builder offering attainable luxury in Carmel, Fishers, Geist, Zionsville, McCordsville and more. In 2012, the Indianapolis division achieved 100% Customer Satisfaction. Guide buyers through the new home construction decision-making process. Consultative sales approach to help home buyers locate the home that truly is the right fit for their needs. Develop and maintain long-standing relationships with real estate agents and act as partners with clients' best interest at the forefront of every transaction. Show less Manage single family home communities in the Indianapolis area. Fischer Homes is a builder offering attainable luxury in Carmel, Fishers, Geist, Zionsville, McCordsville and more. In 2012, the Indianapolis division achieved 100% Customer Satisfaction. Guide buyers through the new home construction decision-making process. Consultative sales approach to help home buyers locate the home that truly is the right fit for their needs. Develop and maintain long-standing relationships with real… Show more Manage single family home communities in the Indianapolis area. Fischer Homes is a builder offering attainable luxury in Carmel, Fishers, Geist, Zionsville, McCordsville and more. In 2012, the Indianapolis division achieved 100% Customer Satisfaction. Guide buyers through the new home construction decision-making process. Consultative sales approach to help home buyers locate the home that truly is the right fit for their needs. Develop and maintain long-standing relationships with real estate agents and act as partners with clients' best interest at the forefront of every transaction. Show less

Content Manager

• Jun 2012 - Mar 2013

Coordinate all marketing efforts for civil engineering firm. Write, design and edit proposals, technical documents and funding requests. Create ads for trade magazines and collateral to support sales efforts at trades shows. Manage all vendor relations and coordinate with creative agencies to support the overall firm brand. Coordinate all marketing efforts for civil engineering firm. Write, design and edit proposals, technical documents and funding requests. Create ads for trade magazines and collateral to support sales efforts at trades shows. Manage all vendor relations and coordinate with creative agencies to support the overall firm brand.

Advertising Sales Consultant

• Sep 2009 - Feb 2011

Sold advertising space for Angie’s List magazine and website to service providers who received recommendations from paying Angie’s List members. Educated prospective advertisers on how the Angie’s List website works and how members locate a highly-rated contractor. Recommended targeted advertising packages to maximize the clients’ visibility to Angie’s List members. Created marketing campaigns utilizing direct mailers, emails, and phone calls designed to attract new advertising clients… Show more Sold advertising space for Angie’s List magazine and website to service providers who received recommendations from paying Angie’s List members. Educated prospective advertisers on how the Angie’s List website works and how members locate a highly-rated contractor. Recommended targeted advertising packages to maximize the clients’ visibility to Angie’s List members. Created marketing campaigns utilizing direct mailers, emails, and phone calls designed to attract new advertising clients. • Achieved 112% of sales to goal for November 2010. Show less Sold advertising space for Angie’s List magazine and website to service providers who received recommendations from paying Angie’s List members. Educated prospective advertisers on how the Angie’s List website works and how members locate a highly-rated contractor. Recommended targeted advertising packages to maximize the clients’ visibility to Angie’s List members. Created marketing campaigns utilizing direct mailers, emails, and phone calls designed to attract new advertising clients… Show more Sold advertising space for Angie’s List magazine and website to service providers who received recommendations from paying Angie’s List members. Educated prospective advertisers on how the Angie’s List website works and how members locate a highly-rated contractor. Recommended targeted advertising packages to maximize the clients’ visibility to Angie’s List members. Created marketing campaigns utilizing direct mailers, emails, and phone calls designed to attract new advertising clients. • Achieved 112% of sales to goal for November 2010. Show less

New Home Counselor/Area Sales Manager

• Sep 2005 - Aug 2009

Area Sales Manager In addition to New Home Counselor duties, took on management responsibilities such as backlog reporting, regular meetings with communities to improve sales strategies, visits to Beazer’s competition to keep awareness of new products and pricing structures. • Promoted to in-field management in September 2006 New Home Counselor Managed and marketed a single-family home community, treating it as my own business. Built and maintained partnerships with… Show more Area Sales Manager In addition to New Home Counselor duties, took on management responsibilities such as backlog reporting, regular meetings with communities to improve sales strategies, visits to Beazer’s competition to keep awareness of new products and pricing structures. • Promoted to in-field management in September 2006 New Home Counselor Managed and marketed a single-family home community, treating it as my own business. Built and maintained partnerships with individual real estate agents and offices in order to grow business. Lead prospects through a sales process to purchase a home and guide them through the entire home-building experience. Wrote targeted direct mailers, emails, and other marketing materials to attract potential buyers and real estate agents to the community. • 4th Highest Net Sales in the Nation November 2008 out of approximately 300 New Home Counselors • 3rd Highest Net Sales out of approximately 40 employees in Fiscal Year 2007 with $6,645,435 in revenue. • New Home Counselor of the Month May 2007 with 13 Net Sales and over $3 million in revenue. • Achieved Top 5 Most Improved Customer Experience Index in 2006 after taking over an underperforming community. Show less Area Sales Manager In addition to New Home Counselor duties, took on management responsibilities such as backlog reporting, regular meetings with communities to improve sales strategies, visits to Beazer’s competition to keep awareness of new products and pricing structures. • Promoted to in-field management in September 2006 New Home Counselor Managed and marketed a single-family home community, treating it as my own business. Built and maintained partnerships with… Show more Area Sales Manager In addition to New Home Counselor duties, took on management responsibilities such as backlog reporting, regular meetings with communities to improve sales strategies, visits to Beazer’s competition to keep awareness of new products and pricing structures. • Promoted to in-field management in September 2006 New Home Counselor Managed and marketed a single-family home community, treating it as my own business. Built and maintained partnerships with individual real estate agents and offices in order to grow business. Lead prospects through a sales process to purchase a home and guide them through the entire home-building experience. Wrote targeted direct mailers, emails, and other marketing materials to attract potential buyers and real estate agents to the community. • 4th Highest Net Sales in the Nation November 2008 out of approximately 300 New Home Counselors • 3rd Highest Net Sales out of approximately 40 employees in Fiscal Year 2007 with $6,645,435 in revenue. • New Home Counselor of the Month May 2007 with 13 Net Sales and over $3 million in revenue. • Achieved Top 5 Most Improved Customer Experience Index in 2006 after taking over an underperforming community. Show less

Account Executive/Regional Account Executive Floater

• Jul 2004 - Sep 2005

Managed accounts in a business-to-business sales environment with a consultative approach. Actively prospected new business with cold calls, digital mailers, and territory blitzes while growing current accounts. Developed marketing materials, including customer letters, digital mailers, and branded client gifts. • Promoted to Account Executive in February 2005. • Created 11 new revenue-generating accounts. Managed accounts in a business-to-business sales environment with a consultative approach. Actively prospected new business with cold calls, digital mailers, and territory blitzes while growing current accounts. Developed marketing materials, including customer letters, digital mailers, and branded client gifts. • Promoted to Account Executive in February 2005. • Created 11 new revenue-generating accounts.

Account Executive

• Jul 2003 - Jun 2004

Generated new and recurring business from existing customer base and proactive prospecting. Sold and marketed Toshiba business products, such as copiers, printers, and fax machines. Developed marketing materials, including product flyers and customer letters. • Beat quota by 30% within first six months with 56% gross profit. • Landed the company’s second largest sale in 2004 for $230,000 to the City of SeaTac. Generated new and recurring business from existing customer base and proactive prospecting. Sold and marketed Toshiba business products, such as copiers, printers, and fax machines. Developed marketing materials, including product flyers and customer letters. • Beat quota by 30% within first six months with 56% gross profit. • Landed the company’s second largest sale in 2004 for $230,000 to the City of SeaTac.

Sales Assistant

• May 2002 - May 2003

Supported Sales Manager in all initiatives, including placing job bids, creating competitive pricing, and coordinating orders with outside foodservice equipment vendors. Facilitated communication and maintained organization for key accounts, including Krispy Kreme Doughnuts and Costco. Supported Sales Manager in all initiatives, including placing job bids, creating competitive pricing, and coordinating orders with outside foodservice equipment vendors. Facilitated communication and maintained organization for key accounts, including Krispy Kreme Doughnuts and Costco.

Communications Manager

• Jul 2001 - Mar 2002

Directed and coordinated communications between management and team leaders. Organized and led weekly First Day Orientation for email marketing teams. Developed and produced content for seven websites. Created marketing materials, including media kits, press releases, articles, and internal newsletter, and collaborated with our public relations agency. • Generated press coverage in four publications, such as The Harvard Independent. Directed and coordinated communications between management and team leaders. Organized and led weekly First Day Orientation for email marketing teams. Developed and produced content for seven websites. Created marketing materials, including media kits, press releases, articles, and internal newsletter, and collaborated with our public relations agency. • Generated press coverage in four publications, such as The Harvard Independent.