Account Manager

• Oct 2022 - Present

Instructional Assistant

• Oct 2021 - Jun 2022

Supported multiple teachers in K-2 school setting by assisting with daily classroom management and instruction. Effectively communicated and coordinated with the instructor in order to assist in daily lesson plans. Provided individual assistance to children in small groups to ensure an understanding of concepts. Assisted teaching, reviewing, grading and recording homework and tests. Maintained, observes and assessed each student's progress through assessments. Collected data and carried out academic support plans. Show less

Director

• Mar 2017 - Mar 2020

Product Manager

• May 2007 - May 2008

Monitored Prescription Drug Product as part of the Ancillary Services team. Managed relationship with FutureScripts, the PBM, which was contracted to implement updates and changes to current Rx plans and benefits. Coordinated with operating areas to address problems and improve product delivery. Developed and implemented effective marketing strategies and materials to promote Prescription Drug product. Actively participated in the education of field sales force in the understanding of benefits and the administration of strategic positioning of products. Identified product enhancements requiring filing modifications and coordinated with Legal, Actuarial, and Operational areas to develop filings. Show less

Product Manager

• 2003 - 2007

Supported overall business growth and drove revenue results for Medicare Supplement inquiry campaigns.Tracked marketing leads provided by advertising, web and other media channels.Developed and implemented inquiry programs to increase response rate and paid sales rates.Managed campaign plans and made changes where appropriate by analyzing and reporting results.A member of developmental planning meetings and liaison between client and agency.

Compliance Analyst

• 2001 - 2003

Reviewed advertising & insurance materials to ensure compliance with NAIC Regulations and state requirements. Negotiated approvals from state insurance departments for submitted advertisements. Communicated outcome of advertising review and recommended acceptable solutions.