Digital Experience Manager

• Apr 2022 - Present

Responsible for driving a customer first, digitally enabled strategy that increases new business revenue growth, and improving the prospective customer journey through PEMCO's Digital Sales Channel.

Supervisor, Customer Engagement

• Jun 2015 - Apr 2022

PEMCO is the local company dedicated to Northwest residents. Our customers come first, because insurance is about what you need, not what we want to sell. You can rely on our protection for your auto, home, and boat. You simply won't find better value or service for protecting your most valuable. We drive the same roads, weather the same storms, share the same neighborhoods, attend the same schools, and support the same charities. That's why choosing PEMCO gives you greater peace of mind. We hope you never need to use us, but if you do, we'll take care of you like no one else can. We're owned by our customers – not stockholders – so we serve you, not Wall Street. Show less

Retail Store Manager

• Sep 2014 - Jun 2015

Teavana Fine Teas + Tea Bar Store Manager

• Sep 2013 - Sep 2014

Innovative beverages and food, combined with loose leaf tea for sale in our exciting new concept store.

TAZO Retail Store Manager & Concept Development

• Aug 2012 - Sep 2013

Kiehl's Retail Store Manager

• Jan 2011 - Aug 2012

Starbucks Coffee Retail Store Manager

• 2001 - 2011