Megan Schwarz

Senior Director, Design at Unqork
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Contact Information
us****@****om
(386) 825-5501
Location
Grand Rapids, Michigan, United States, US

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5.0

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Casey Hudetz

Megan is the rare design leader that can not only see how all of the details fit together, but can also take steps to effect change at the strategic level. I was always in awe of Megan's ability to hold so much in her head and make clear recommendations and push through changes that always benefited the product, DocuSign and, most importantly, our users. She is a natural leader and anyone would be lucky to learn from, work with and/or report to Megan. Truly outstanding!

Zac Meyer

Megan shines at being able to convince just about anybody to put the customer’s voice above their own, and backs this approach with data and her broad experience. I've had the privilege of working with Megan for the last few years on a number of projects, and have found her to be a great though partner for the business and a champion of the value that UX can bring to an organization. As a Design Lead, I’ve witnessed Megan achieve some impressive results, including: * Leading research teams to co-create an ideal state customer journey map informed by 1,500+ customers via interviews, surveys, user tests, observations; she used this feedback to develop

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Senior Director, Design
      • Apr 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Sr. Manager, Product Design
      • Nov 2022 - Mar 2023

    • Product Design Manager
      • Jul 2021 - Nov 2022

    • Lead Product Designer
      • May 2020 - Jul 2021

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • UX Design Lead
      • Feb 2019 - May 2020

    • Canada
    • Software Development
    • 700 & Above Employee
    • Lead UX Designer
      • Jan 2017 - Jan 2019

      Led design team on cross-functional digital transformation projects, focusing on offering digital “self-service” processes for the entire end-to-end journey within our tax professionals business unit. Led research and design initiatives to ensure customer-centric solutions, and high-quality and consistent UI across journey touch points. Provide guidance and feedback to team of designers to manage workflow and ensure on-time design delivery in an agile environment.

    • Senior UX Designer
      • Jan 2016 - Jan 2017

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • User Experience Designer
      • May 2014 - Jan 2016

      Established and executed UX strategy and design in conjunction with digital and content strategists, determined information architecture and set UX guidelines for clients in multiple business sectors. Established and executed UX strategy and design in conjunction with digital and content strategists, determined information architecture and set UX guidelines for clients in multiple business sectors.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • User Experience Architect
      • May 2012 - May 2014

      Designed the user interface and site architecture for Ford and Lincoln web sites, including Ford subsidiary sites, campaign sites, social media pages and mobile sites Designed the user interface and site architecture for Ford and Lincoln web sites, including Ford subsidiary sites, campaign sites, social media pages and mobile sites

    • United States
    • Libraries
    • 700 & Above Employee
    • User Experience Intern
      • May 2010 - May 2012

      Partnered with business leads to create business requirements, and designed user interface for improvements to the Electronic Theses and Dissertations submissions site for domestic and international users

    • Lead Content Editor
      • May 2008 - May 2012

      Led team of editors to provide coaching and support, and ensure key publication schedules and milestones were met

Education

  • University of Michigan - School of Information
    MSI, Human Computer Interaction
    2009 - 2012
  • University of Michigan
    BA, Education
    2003 - 2007

Community

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