Experience

Ames Free Library

• United States
• Libraries
• 1 - 100 Employee

• Reference and Adult Services Librarian

  • Jul 2019 - Present



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Senior Content Operations and Delivery Specialist

  • May 2018 - Jun 2019

• Content Operations and Delivery Specialist (Development Editor)

  • May 2011 - May 2018

  • Manage all aspects of content ingestion, including file review and metadata creation, for 70-100 textbooks slated for inclusion in multiple on-demand delivery platforms each year.• Work with editorial teams and outside vendors to ensure files are accurate and adhere to preparation guidelines.• Maintain accurate schedules and documentation for assigned textbooks throughout ingestion cycles.• Assess digital platforms for functionality issues and work with developers to implement updates and fixes as needed.• Develop process documentation and usage guides for new tools and platforms.• Coordinate and lead trainings for teams and individuals on new processes and procedures.• Analyze product operations needs for Canadian delivery through Collections platform and develop strategies for moving forward.• Streamlined frontmatter offerings in transition to Collections platform, resulting in 30% reduction in file prep.• Oversaw multiple revisions to third party material in the Political Science program, working with editorial, rights, and production teams to expand content offerings.• Organized the assignment and delivery of digital access codes to provide students with class materials in the event of textbook delivery delays. Show less

• Associate Editor

  • Mar 2008 - May 2011

  • Assisted professors and sales representatives with selection of the best content from Pearson Custom Library to meet course needs.• Communicated with customers, field staff, and in-house personnel to manage expectations and ensure timely creation, production, and delivery of custom texts created through the Pearson Custom Library.• Managed the set up of titles including light editorial, rights, and development work across assigned Custom Library programs. • Maintained accurate title information across multiple internal databases.• Worked with college bookstores and professors to ensure timely delivery of Custom Library materials.• Cultivated relationships with customers, resulting in repeat business.• Promoted Custom Library offerings through on-campus events and presentations.• Developed training documentation for new staff members. Show less



Bridgewater State University

• United States
• Higher Education
• 700 & Above Employee

• Writing Fellow

  • Sep 2007 - Dec 2007

  • Tutored targeted section of freshman writers to help them improve their skills and prepare for college level writing • Worked in cooperation with assigned professor to develop methodology for tutoring sessions • Focused on improving the clarity and organization of ideas in the writing of non-native speakers • Encouraged the progress of non-native speakers through a variety of tutoring techniques • Tutored targeted section of freshman writers to help them improve their skills and prepare for college level writing • Worked in cooperation with assigned professor to develop methodology for tutoring sessions • Focused on improving the clarity and organization of ideas in the writing of non-native speakers • Encouraged the progress of non-native speakers through a variety of tutoring techniques