Experience

Chuck Latham Associates, Inc.

• United States
• Wholesale
• 100 - 200 Employee

• Business Analyst

  • Dec 2022 - Present



CheerLending

• United States
• Financial Services
• 1 - 100 Employee

• Business Operations Analyst

  • Dec 2020 - Oct 2022

  • Responsible for building and running weekly reports to track key performance indicators for television and print advertisements • Reported and made recommendations to the CEO, CFO, and COO about which marketing solutions were currently profitable • Created dynamic dashboards in Salesforce and Excel to visualize team metrics and performance • Produced and delivered all television media to TV stations and served as the point of contact for advertisement scheduling • Served as one of the leads in the company’s Salesforce CRM buildout Show less



PetSmart

• United States
• Retail
• 700 & Above Employee

• • Jan 2019 - Dec 2020

  • Developed weekly schedules for cashier, stocking, pet care, and grooming associates to meet staffing needs as well as corporate budget guidelines• Managed weekly payroll duties including daily time cards, commissions, and leave• Organized and maintained a record retention system for all payroll and associate paperwork• Responsible for ordering supplies for four departments while maintaining store supply budget on a quarterly and yearly basis• Reviewed resumes, set interview schedule, and screened and interviewed candidates for employment opportunities• Conducting associate performance reviews and correcting poor performance• Acted as Store Leader on two separate occasions when the position was vacant, most recently from March 2020 through April 2020 Show less

• • Oct 2017 - Jan 2019

  • Executed daily operational procedures such as processing store damages and investigating inventory discrepancies• Maintained a schedule of rotating monthly displays and promotional pricing• Lead a team of stockers in the execution of multiple weekly shipments• Responsible for inventory logistics, ensuring newly received and special season stock was appropriately integrated with existing stock

• • Mar 2017 - Oct 2017

  • Served as liaison between store associates and other leaders• Trained in all opening and closing management duties• Responsible for engaging with customers and offering product recommendations to fulfill their needs• Responsible for resolving customer concerns or complaints

• • Aug 2016 - Mar 2017

  • Monitored and maintained the health of all in-store pets, including analyzing the need for veterinary care• Responsible for greeting all customers and directing them to appropriate products• Maintained store cleanliness by cleaning, facing, and filling merchandise holes in main displays• Awarded Employee of the Month for August 2016



Jack in the Box

• United States
• Restaurants
• 700 & Above Employee

• Shift Lead

  • Aug 2014 - May 2016

  Managing a team of employees and maximizing efficiency by assigning them to their best positions, food handling and cash handling Managing a team of employees and maximizing efficiency by assigning them to their best positions, food handling and cash handling