Experience

Angela Rogers Group, LLC

• United States
• Events Services
• 1 - 100 Employee

• Director Of Conference Services

  • Aug 2021 - Present



DoubleTree Suites by Hilton - Bentonville

• Director of Sales

  • Dec 2019 - Aug 2021



Little Rock Convention and Visitors Bureau

• United States
• Travel Arrangements
• 1 - 100 Employee

• Assitant Director of Event Operations

  • Nov 2016 - Nov 2019



Sonnenalp Hotel of Vail

• United States
• Hospitality
• 1 - 100 Employee

• Senior Conference Services Manager

  • Mar 2013 - Apr 2015



Little Rock Convention and Visitors Bureau

• Event Coordinator

  • Aug 2011 - Feb 2013



Crowne Plaza Little Rock

• Crowne Meetings Director

  • Nov 2007 - Aug 2011

  Form working partnerships with clients to ensure continued business Guide and help clients through the logistics of meeting and event planning: set up, AV, food/beverage, etc. Communicate closely will all hotel department heads to ensure the clients needs are followed through Analyze budgets to meet clients needs and optimize hotel revenue Write menus with Food and Beverage managers and perform cost analysis Provide personal attention to each booking and find how the hotels… Show more Form working partnerships with clients to ensure continued business Guide and help clients through the logistics of meeting and event planning: set up, AV, food/beverage, etc. Communicate closely will all hotel department heads to ensure the clients needs are followed through Analyze budgets to meet clients needs and optimize hotel revenue Write menus with Food and Beverage managers and perform cost analysis Provide personal attention to each booking and find how the hotels amenities can meet/exceed the clients needs Show less Form working partnerships with clients to ensure continued business Guide and help clients through the logistics of meeting and event planning: set up, AV, food/beverage, etc. Communicate closely will all hotel department heads to ensure the clients needs are followed through Analyze budgets to meet clients needs and optimize hotel revenue Write menus with Food and Beverage managers and perform cost analysis Provide personal attention to each booking and find how the hotels… Show more Form working partnerships with clients to ensure continued business Guide and help clients through the logistics of meeting and event planning: set up, AV, food/beverage, etc. Communicate closely will all hotel department heads to ensure the clients needs are followed through Analyze budgets to meet clients needs and optimize hotel revenue Write menus with Food and Beverage managers and perform cost analysis Provide personal attention to each booking and find how the hotels amenities can meet/exceed the clients needs Show less



Lodgian Inc

• Assistant General Manager/Manager on Duty

  • May 2006 - Nov 2007

  Assist in managing all aspects of hotel: front desk, housekeeping, food/beverage, and sales/catering Mediate and resolve customer disputes both financial and customer service Produce and analyze revenue reports to monitor hotels financial standing Travel to hotels within the company as Front Desk Task Force Interview, hire and train front desk employees Print statements and invoices for city ledger, apply payments to accounts receivable Produce front desk schedule on a weekly… Show more Assist in managing all aspects of hotel: front desk, housekeeping, food/beverage, and sales/catering Mediate and resolve customer disputes both financial and customer service Produce and analyze revenue reports to monitor hotels financial standing Travel to hotels within the company as Front Desk Task Force Interview, hire and train front desk employees Print statements and invoices for city ledger, apply payments to accounts receivable Produce front desk schedule on a weekly basis Show less Assist in managing all aspects of hotel: front desk, housekeeping, food/beverage, and sales/catering Mediate and resolve customer disputes both financial and customer service Produce and analyze revenue reports to monitor hotels financial standing Travel to hotels within the company as Front Desk Task Force Interview, hire and train front desk employees Print statements and invoices for city ledger, apply payments to accounts receivable Produce front desk schedule on a weekly… Show more Assist in managing all aspects of hotel: front desk, housekeeping, food/beverage, and sales/catering Mediate and resolve customer disputes both financial and customer service Produce and analyze revenue reports to monitor hotels financial standing Travel to hotels within the company as Front Desk Task Force Interview, hire and train front desk employees Print statements and invoices for city ledger, apply payments to accounts receivable Produce front desk schedule on a weekly basis Show less



Talkeetna Alaskan Lodge

• Rooms Division/Tour Sales Intern

  • May 2005 - Oct 2005

  Promote and sell tour packages to guests Maintain working relationship with local tour companies to maximize revenue Develop budget reports both revenue and expense ratios Process employee paperwork while working in the Human Resource Department Perform night audit duties and monitor reports making sure revenues were accurate Promote and sell tour packages to guests Maintain working relationship with local tour companies to maximize revenue Develop budget reports both revenue and expense ratios Process employee paperwork while working in the Human Resource Department Perform night audit duties and monitor reports making sure revenues were accurate