Experience

The Pop Break

• United States
• Writing and Editing
• 1 - 100 Employee

• Staff Writer

  • Feb 2014 - Present

  •Interview celebrities, complete recaps of movies and tv series, review & edit articles •Organize writing schedule to complete drafts of content or finish projects within deadlines •Utilize industry best practices and familiarity with the company's mission to inspire ideas and content •Write compelling content to drive engagement with readers, prospects, and internal audiences •Establish public relations with clients/audience to increase awareness & reach targeted demographic •Interview celebrities, complete recaps of movies and tv series, review & edit articles •Organize writing schedule to complete drafts of content or finish projects within deadlines •Utilize industry best practices and familiarity with the company's mission to inspire ideas and content •Write compelling content to drive engagement with readers, prospects, and internal audiences •Establish public relations with clients/audience to increase awareness & reach targeted demographic



Bandwango

• United States
• Travel Arrangements
• 1 - 100 Employee

• Client Success Manager

  • Mar 2021 - Jun 2023

  •Serve as account manager for technical content development and education of Bandwango SaaS products
  •Create clear, informative, and engaging UX copy for individual client projects and digital passports
  •Contribute to customer accumulation of industry knowledge through designed presentations, discussions,
  and product marketing
  •Critically and effectively analyze the scope of workload when intaking projects, identify and address
  potential needs… Show more •Serve as account manager for technical content development and education of Bandwango SaaS products
  •Create clear, informative, and engaging UX copy for individual client projects and digital passports
  •Contribute to customer accumulation of industry knowledge through designed presentations, discussions,
  and product marketing
  •Critically and effectively analyze the scope of workload when intaking projects, identify and address
  potential needs or delays
  •Tailor client relationships by determining expected technology needs and understanding their individual
  business operations
  •Proactively monitor and analyze consumer metrics to develop actionable insights to improve user
  engagement and pass performance
  •Manage up to 57 client accounts across a 12-month period, assist with onboarding of clients, vendors,
  merchants for over 70+ passes
  •Secured 90% of client sales renewals in first year amounting to a total of $178,500 in renewed business Show less •Serve as account manager for technical content development and education of Bandwango SaaS products
  •Create clear, informative, and engaging UX copy for individual client projects and digital passports
  •Contribute to customer accumulation of industry knowledge through designed presentations, discussions,
  and product marketing
  •Critically and effectively analyze the scope of workload when intaking projects, identify and address
  potential needs… Show more •Serve as account manager for technical content development and education of Bandwango SaaS products
  •Create clear, informative, and engaging UX copy for individual client projects and digital passports
  •Contribute to customer accumulation of industry knowledge through designed presentations, discussions,
  and product marketing
  •Critically and effectively analyze the scope of workload when intaking projects, identify and address
  potential needs or delays
  •Tailor client relationships by determining expected technology needs and understanding their individual
  business operations
  •Proactively monitor and analyze consumer metrics to develop actionable insights to improve user
  engagement and pass performance
  •Manage up to 57 client accounts across a 12-month period, assist with onboarding of clients, vendors,
  merchants for over 70+ passes
  •Secured 90% of client sales renewals in first year amounting to a total of $178,500 in renewed business Show less



Visit Houston

• Travel Arrangements
• 1 - 100 Employee

• Tourism Special Project Manager

  • Jan 2020 - Mar 2021

  •Increased Houston Insider newsletter signups and membership by 95% from end of 2019 to end of 2020 •Partnered with local community businesses to foster and maintain relationships that promote economic development and exposure to both locals and visitors. •Created destination specific informational materials, content, and POI lists for Visitor Center Staff •Managed and trained Visitor Center Temp staff with addressing inquires, complaints, and feedback from the community… Show more •Increased Houston Insider newsletter signups and membership by 95% from end of 2019 to end of 2020 •Partnered with local community businesses to foster and maintain relationships that promote economic development and exposure to both locals and visitors. •Created destination specific informational materials, content, and POI lists for Visitor Center Staff •Managed and trained Visitor Center Temp staff with addressing inquires, complaints, and feedback from the community and visitors •Hosted live events & video interviews for Houston Insider events, produced recordings for YouTube and created event specific social media content •Collaborated with Marketing team and stakeholders for launch/implementation, including uploading to internal/external sites as appropriate •Managed project, budgeting, content creation, intake, collaboration with vendors/merchants, and designated timelines; adhered to set timelines and managed time effectively Show less •Increased Houston Insider newsletter signups and membership by 95% from end of 2019 to end of 2020 •Partnered with local community businesses to foster and maintain relationships that promote economic development and exposure to both locals and visitors. •Created destination specific informational materials, content, and POI lists for Visitor Center Staff •Managed and trained Visitor Center Temp staff with addressing inquires, complaints, and feedback from the community… Show more •Increased Houston Insider newsletter signups and membership by 95% from end of 2019 to end of 2020 •Partnered with local community businesses to foster and maintain relationships that promote economic development and exposure to both locals and visitors. •Created destination specific informational materials, content, and POI lists for Visitor Center Staff •Managed and trained Visitor Center Temp staff with addressing inquires, complaints, and feedback from the community and visitors •Hosted live events & video interviews for Houston Insider events, produced recordings for YouTube and created event specific social media content •Collaborated with Marketing team and stakeholders for launch/implementation, including uploading to internal/external sites as appropriate •Managed project, budgeting, content creation, intake, collaboration with vendors/merchants, and designated timelines; adhered to set timelines and managed time effectively Show less



Camp Laurel

• United States
• Recreational Facilities
• 1 - 100 Employee

• Office Manager

  • Jun 2017 - Jan 2020

  SEASONAL POSITION Named by Town & Country Magazine as one of the best high-end summer camps of 2017 - Produced trip budgets, tracked invoices, petty cash expenditures, organized budgeting of company funds - Streamlined counselor, camper, and parent communications to maintain privacy of high-profile families - Increased promotions, communication, and updates to parents and future potential families. - Established new staff trainings, data reports, tracked trends and feedback from… Show more SEASONAL POSITION Named by Town & Country Magazine as one of the best high-end summer camps of 2017 - Produced trip budgets, tracked invoices, petty cash expenditures, organized budgeting of company funds - Streamlined counselor, camper, and parent communications to maintain privacy of high-profile families - Increased promotions, communication, and updates to parents and future potential families. - Established new staff trainings, data reports, tracked trends and feedback from employees and families Show less SEASONAL POSITION Named by Town & Country Magazine as one of the best high-end summer camps of 2017 - Produced trip budgets, tracked invoices, petty cash expenditures, organized budgeting of company funds - Streamlined counselor, camper, and parent communications to maintain privacy of high-profile families - Increased promotions, communication, and updates to parents and future potential families. - Established new staff trainings, data reports, tracked trends and feedback from… Show more SEASONAL POSITION Named by Town & Country Magazine as one of the best high-end summer camps of 2017 - Produced trip budgets, tracked invoices, petty cash expenditures, organized budgeting of company funds - Streamlined counselor, camper, and parent communications to maintain privacy of high-profile families - Increased promotions, communication, and updates to parents and future potential families. - Established new staff trainings, data reports, tracked trends and feedback from employees and families Show less



PISD/CFISD

• Special Education Teacher

  • Jan 2016 - Jun 2019

  Special Education Teacher-Self Contained- PISD 2016-2018 Special Education Resource Teacher- CFISD 2018-2019 Special Education Teacher-Self Contained- PISD 2016-2018 Special Education Resource Teacher- CFISD 2018-2019



Radio Disney

• France
• Online Audio and Video Media
• 1 - 100 Employee

• Promotions Assistant Radio Disney AM 1560

  • Jul 2009 - Sep 2011

  • Promoted fundraising, raised brand management recognition and marketing at client events. • Introduced Disney clients and brands through advertising campaigns and product launches. • Established public relations with clients/audience to increase awareness and reach targeted demographic. • Promoted fundraising, raised brand management recognition and marketing at client events. • Introduced Disney clients and brands through advertising campaigns and product launches. • Established public relations with clients/audience to increase awareness and reach targeted demographic.



BlackBook Media

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Editorial Intern

  • Aug 2009 - Feb 2010

  - Oversaw all social media platforms and indirect marketing promos attaining increased on-line traffic - Revitalized social media content with the goal of increasing readership and interaction-1,000 likes/post - Executed administrative duties allowing for a more efficient work day for my editor - Created questions, researched and conducted interviews of potential artists for stories - Transcribed various interviews conducted by the editorial staff which… Show more - Oversaw all social media platforms and indirect marketing promos attaining increased on-line traffic - Revitalized social media content with the goal of increasing readership and interaction-1,000 likes/post - Executed administrative duties allowing for a more efficient work day for my editor - Created questions, researched and conducted interviews of potential artists for stories - Transcribed various interviews conducted by the editorial staff which allowed editors more time to focus on other stories - Fact checked stories before releasing on media platforms to ensure validity of stories - Recorded video interviews for online stories Show less - Oversaw all social media platforms and indirect marketing promos attaining increased on-line traffic - Revitalized social media content with the goal of increasing readership and interaction-1,000 likes/post - Executed administrative duties allowing for a more efficient work day for my editor - Created questions, researched and conducted interviews of potential artists for stories - Transcribed various interviews conducted by the editorial staff which… Show more - Oversaw all social media platforms and indirect marketing promos attaining increased on-line traffic - Revitalized social media content with the goal of increasing readership and interaction-1,000 likes/post - Executed administrative duties allowing for a more efficient work day for my editor - Created questions, researched and conducted interviews of potential artists for stories - Transcribed various interviews conducted by the editorial staff which allowed editors more time to focus on other stories - Fact checked stories before releasing on media platforms to ensure validity of stories - Recorded video interviews for online stories Show less



WMCX 88.9

• Radio DJ

  • Jan 2007 - Dec 2008

  - Booked and interviewed local NJ alt-rock bands live on-air - Produced live show “The Lighthouse” every Sunday night - Followed all FCC guidelines and regulations, promoted any station or school events/promotions/marketing - Booked and interviewed local NJ alt-rock bands live on-air - Produced live show “The Lighthouse” every Sunday night - Followed all FCC guidelines and regulations, promoted any station or school events/promotions/marketing



THE OUTLOOK

• United States
• Writing and Editing
• 1 - 100 Employee

• Entertainment & Travel Editor

  • Jan 2006 - Dec 2008

  Monmouth University College Newspaper - Assigned content and stories to writers, booked interviews with celebrities and film screenings - Edited layout of newspaper for the Entertainment and Study Abroad newspaper sections - Interviewed A-list celebrities and musicians as well as local and up and coming entertainers Monmouth University College Newspaper - Assigned content and stories to writers, booked interviews with celebrities and film screenings - Edited layout of newspaper for the Entertainment and Study Abroad newspaper sections - Interviewed A-list celebrities and musicians as well as local and up and coming entertainers



Hawk TV

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Television Co Producer & Writer

  • Sep 2005 - Dec 2008

  - Co-Produced live bi-weekly music show M Squared Live, booked acts, assigned show cast and crew - Wrote scripts for talent and interview questions used for the guests of each show - Co-Produced live bi-weekly music show M Squared Live, booked acts, assigned show cast and crew - Wrote scripts for talent and interview questions used for the guests of each show