Megan Kollar Dwyer
Chief Diversity, Equity and Inclusion Officer at Zendesk- Claim this Profile
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Spanish -
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English Native or bilingual proficiency
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Bio
Isha Bhardwaj
Megan is an incredibly talented professional that I feel lucky to have worked closely with. Megan's relationship management skills are unparalleled. In my time at Coursera, I've seen Megan build and deepen many university partnerships to drive impact by increasing strategic alignment with many of our stakeholders. In addition, she’s taken on several large scale initiatives outside the scope of her work such as creating an Instructor Track for the annual Coursera Partner’s Conference. Her passion and commitment to social impact and increasing education access was consistently demonstrated in her work. As a colleague, Megan is a gem of a teammate who has encouraged me to bring my best self to work by providing thoughtful feedback and mentorship. Any company would be lucky to have her!
Adam Fein
Megan and I worked together for 2-3 years as part of the strategic partnership the University of Illinois has with Coursera. Megan is a pleasure to work with and was extremely committed to our partnership. She has strong interpersonal skills and is able to bring diverse groups together and motivate them into productive teams. Megan also has excellent project management skills and brings a wealth of teaching and learning knowledge. I would highly recommend her as a wonderful addition to any organization.
Isha Bhardwaj
Megan is an incredibly talented professional that I feel lucky to have worked closely with. Megan's relationship management skills are unparalleled. In my time at Coursera, I've seen Megan build and deepen many university partnerships to drive impact by increasing strategic alignment with many of our stakeholders. In addition, she’s taken on several large scale initiatives outside the scope of her work such as creating an Instructor Track for the annual Coursera Partner’s Conference. Her passion and commitment to social impact and increasing education access was consistently demonstrated in her work. As a colleague, Megan is a gem of a teammate who has encouraged me to bring my best self to work by providing thoughtful feedback and mentorship. Any company would be lucky to have her!
Adam Fein
Megan and I worked together for 2-3 years as part of the strategic partnership the University of Illinois has with Coursera. Megan is a pleasure to work with and was extremely committed to our partnership. She has strong interpersonal skills and is able to bring diverse groups together and motivate them into productive teams. Megan also has excellent project management skills and brings a wealth of teaching and learning knowledge. I would highly recommend her as a wonderful addition to any organization.
Isha Bhardwaj
Megan is an incredibly talented professional that I feel lucky to have worked closely with. Megan's relationship management skills are unparalleled. In my time at Coursera, I've seen Megan build and deepen many university partnerships to drive impact by increasing strategic alignment with many of our stakeholders. In addition, she’s taken on several large scale initiatives outside the scope of her work such as creating an Instructor Track for the annual Coursera Partner’s Conference. Her passion and commitment to social impact and increasing education access was consistently demonstrated in her work. As a colleague, Megan is a gem of a teammate who has encouraged me to bring my best self to work by providing thoughtful feedback and mentorship. Any company would be lucky to have her!
Adam Fein
Megan and I worked together for 2-3 years as part of the strategic partnership the University of Illinois has with Coursera. Megan is a pleasure to work with and was extremely committed to our partnership. She has strong interpersonal skills and is able to bring diverse groups together and motivate them into productive teams. Megan also has excellent project management skills and brings a wealth of teaching and learning knowledge. I would highly recommend her as a wonderful addition to any organization.
Isha Bhardwaj
Megan is an incredibly talented professional that I feel lucky to have worked closely with. Megan's relationship management skills are unparalleled. In my time at Coursera, I've seen Megan build and deepen many university partnerships to drive impact by increasing strategic alignment with many of our stakeholders. In addition, she’s taken on several large scale initiatives outside the scope of her work such as creating an Instructor Track for the annual Coursera Partner’s Conference. Her passion and commitment to social impact and increasing education access was consistently demonstrated in her work. As a colleague, Megan is a gem of a teammate who has encouraged me to bring my best self to work by providing thoughtful feedback and mentorship. Any company would be lucky to have her!
Adam Fein
Megan and I worked together for 2-3 years as part of the strategic partnership the University of Illinois has with Coursera. Megan is a pleasure to work with and was extremely committed to our partnership. She has strong interpersonal skills and is able to bring diverse groups together and motivate them into productive teams. Megan also has excellent project management skills and brings a wealth of teaching and learning knowledge. I would highly recommend her as a wonderful addition to any organization.
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Credentials
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Preparing to Manage Human Resources
Coursera Course CertificatesMar, 2016- Sep, 2024 -
Preparing to Manage Human Resources
Coursera Course CertificatesMar, 2016- Sep, 2024
Experience
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Zendesk
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Software Development
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700 & Above Employee
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Chief Diversity, Equity and Inclusion Officer
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Nov 2022 - Present
Head of Diversity, Equity and Inclusion (DEI) Officer leading our global team of DEI practitioners focused on embedding DEI into everything we do, cultivating transformation both behaviorally and structurally, and driving measurable and equitable DEI outcomes for Zendesk employees, customers and communities across the world. We work to increase representation, develop and advance amazing underrepresented talent, improve engagement and retention, and foster belonging for all so people from a… Show more Head of Diversity, Equity and Inclusion (DEI) Officer leading our global team of DEI practitioners focused on embedding DEI into everything we do, cultivating transformation both behaviorally and structurally, and driving measurable and equitable DEI outcomes for Zendesk employees, customers and communities across the world. We work to increase representation, develop and advance amazing underrepresented talent, improve engagement and retention, and foster belonging for all so people from a wide range of backgrounds can do their best work.
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Senior Director - Global Diversity, Equity and Inclusion
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Jan 2022 - Dec 2022
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UC San Diego
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United States
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Higher Education
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700 & Above Employee
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Lecturer
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Sep 2022 - Present
Designed and currently teach a series of three graduate school classes: Leadership and Communication; Group Dynamics; and Ethics. I utilize my expertise in DEI and research on systems of oppression to embed an equity and intersectional lens in my approach and am always evolving curriculum and my methodologies. Teaching graduate students enhances my ability to lead enterprise DEI and coach leaders (and visa versa). Designed and currently teach a series of three graduate school classes: Leadership and Communication; Group Dynamics; and Ethics. I utilize my expertise in DEI and research on systems of oppression to embed an equity and intersectional lens in my approach and am always evolving curriculum and my methodologies. Teaching graduate students enhances my ability to lead enterprise DEI and coach leaders (and visa versa).
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ServiceNow
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United States
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Software Development
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700 & Above Employee
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Director - Global Diversity, Inclusion and Belonging
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Sep 2020 - Jan 2022
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Head of Diversity, Inclusion, and Belonging Learning & Development
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Sep 2019 - Sep 2020
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Diversity, Equity & Inclusion Strategy Consultant
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May 2018 - Sep 2019
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Coursera
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United States
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Education
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1 - 100 Employee
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Senior Manager, Strategic Partnerships
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May 2015 - Apr 2018
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Diversity and Inclusion Lead
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Oct 2014 - Apr 2018
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HR Manager
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Aug 2014 - Jun 2015
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MacInnis
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Special Education Teacher
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2013 - 2014
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Elementary School Teacher
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2011 - 2013
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Uganda Rural Fund (URF)
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Non-profit Organization Management
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1 - 100 Employee
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Math Teacher (Secondary School)
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2010 - 2011
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Santa Clara University
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United States
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Higher Education
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700 & Above Employee
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Assistant Resident Director
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2008 - 2010
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K-12 Teacher
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2007 - 2010
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Education
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Stanford University
MA, Education - Racial Equity -
Santa Clara University
B.S., Liberal Studies, Political Science