Experience

BLK & Bold Specialty Beverages

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Vice President Operations

  • May 2023 - Present

  Des Moines, Iowa, United States



Salt & Straw

• Food & Beverages
• 100 - 200 Employee

• VP Supply Chain

  • Mar 2022 - Apr 2023

  Portland, Oregon, United States • Lead procurement, planning, logistics, and inventory management for boutique ice cream brand • Build strategic plan for manufacturing capacity and distribution network as company grows • Create seasonal sourcing strategy to meet needs of rotating monthly menu • Partner with owned and co-manufacturing teams to ensure timely and accurate production • Manage demand review process to meet sales goals aligned with cross-functional teams • Implemented company’s first ERP (NetSuite)… Show more • Lead procurement, planning, logistics, and inventory management for boutique ice cream brand • Build strategic plan for manufacturing capacity and distribution network as company grows • Create seasonal sourcing strategy to meet needs of rotating monthly menu • Partner with owned and co-manufacturing teams to ensure timely and accurate production • Manage demand review process to meet sales goals aligned with cross-functional teams • Implemented company’s first ERP (NetSuite), leading Finance, Ecom, Tech and Operations through launch Show less



Stumptown Coffee Roasters

• United States
• Food & Beverages
• 100 - 200 Employee

• VP Operations

  • Oct 2017 - Feb 2022

  Portland, Oregon • Lead coffee and cold brew production, logistics, facilities, and distribution across multiple markets • Work cross-functionally with leadership team on business strategy to reach financial and brand goals • Develop and implement improved processes, technology, and capacity building tools to drive quality, efficiency, and safety as company grows

• Director of Operations

  • Feb 2016 - Oct 2017

  Portland, Oregon • Responsible for national operations of planning, producing, and distributing Stumptown product • Manage Stumptown customer support, production, and distribution staff and facilities • Drive constant improvement processes in all facilities to enhance margin and product quality

• Manager, Customer Support

  • Sep 2013 - Feb 2016

  Portland, Oregon • Manage team of Wholesale and DTC Support Associates • Partner with marketing, sales, and operations teams to deliver market and channel specific sales plans • Develop and execute exceptional customer experience strategy through wholesale, retail, and eCommerce • Support production and roasting teams wth planning tools for efficient order fulfillment



Nike

• India
• Online Audio and Video Media

• Operations Training Specialist

  • Dec 2011 - Aug 2013

  Portland, Oregon Area • Create, edit, and manage communication to retail field via online task management tool • Partner with cross-functional teams to plan store workload and prioritize in-store communication • Maintain Direct to Consumer intranet with store-facing content, resources, and tools • Support Retail Operations in creation of training documents, roll-out tools, and launch communication



lucy activewear

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Retail Operations Manager

  • Feb 2007 - Dec 2011

  • Represent the needs of the field at lucy HQ • Execute company initiatives at the retail level • Develop comprehensive training programs for chain of 65 stores • Oversee retail operations, including store maintenance, facilities, and loss prevention • Retail liaison for IT projects and system improvements • Manage store supply and maintenance vendors • Project manager for new store openings and remodels.



Borders

• Belgium
• Online Audio and Video Media

• Corporate Sales Coordinator

  • Jun 2006 - Feb 2007

  • Responsible for driving district sales by growing business + educational sales base • Ordered materials for schools, businesses, and non-profit organizations • Collaborated with publishers and vendors to ensure inventory needs met • Provided 1-on-1 account management to business + educational clients • Coordinated literary events, author signings, and special promotions in store