General Manager

• May 2022 - Present

Assistant General Manager

• Aug 2021 - Present

Marketing Communications Manager

• Jul 2021 - Present

Customer Service and Sales Executive

• Jul 2020 - Jul 2021

Marketing and Communications Coordinator

• Feb 2019 - Jul 2020

My main mission as the marketing and communications coordinator of the ICCC is to develop a strong visual identity to define the center’s brand and values and increase community engagement. Below are my daily tasks: - Daily use of Illustrator, InDesign, and Photoshop (prints + promotional products - direct relationship with printers) - External (CMS) website development and management - Creative writing - Help drive and create social media campaigns and content - Public relations coordinator (creation of press releases + appearance in Houston morning shows + press manager during the Houston Italian Festival) - Use of different outlets to advertise the center’s events (Icontact for biweekly Eblasts + Eventbrite + MeetUp) - Creation of a bimonthly newsletter (La Voce Italiana) Show less

Marketing Assistant

• Sep 2016 - Aug 2017

Frial is a creator and manufacturer of premium French ready-made meals and frozen seafood trading: private labels in France and abroad and own brands in France and US. Turnover: 200 million euros, 500 people, 4 production sites. Mission n°1: * Create market reviews: - Understand the national and international frozen ready meals market - Know the market trends - Be aware of the competitors' new product releases Mission n°2: * Creation of marketing recommendations for national and international customers: - Understand the customer's request - Be aware of the trends - Presentation of our recipes - Set a budget - Work in direct relationship with R & D for sample realization - Packaging creation - Customer Appointment - Help with product launches in synergy with R & D and sales department Mission n°3: * Help with the creation of the SIAL 2016 booth - Respect the stand design regulations - Create a modern and beautiful space to welcome the guests - Work in synergy with printers - Elaboration of the product portfolio Mission n°4: * Internal communication: - Greeting card creation for the end of the year Show less

Volunteer

• Jul 2016 - Sep 2016

"The Texan-French Alliance for the Arts (TFAA) is a non-profit organization devoted to bridging cultures, communities, and art. It was founded in 2005 by former Consul General of France and a group of enthusiastic Francophile foundations, corporations, individuals. It is supported by French and American corporations, foundations, private donors, as well as the Consulate of France in Houston." Mission n°1: Create a communication strategy to highlight the "Be the peace Be the hope" project. "Be the peace Be the hope" is an exchange program between American children and children living in refugee camps in Burkina Faso, Africa. The goal is to help the children of Burkina Faso through art. - Create a press kit to disseminate to local magazines related to art and our partners. - Public relations: get in touch with local journalists to get our message out to the greatest number and find funds for our project. - Create video content to introduce the project partners. - Create a Facebook page + digital strategy + content. - Participation in local events. - Getting in touch with Houston schools. Mission n°2: Create an event in association with "Agape Development". TFFA is a partner of the non-profit organization AGAPE. This organization works with education professionals and helps children become independent and integrate into their community. The purpose of this family event was to show parents the evolution of their children within the association but especially within their neighborhood. - Create video content with Adobe Premiere Pro. All summer, camera in hand, I followed the children during their projects. - Assist the children when creating the invitation to the event. - Communicate the event to the neighborhood. - Create content for the TFFA Facebook page. Show less

Communication Manager

• Jan 2016 - Jun 2016

L'Univers de la Forme, a new fitness center in the Caen region, opened in 2015 near an industrial zone. Mission n°1: * Create a communication strategy aimed at professionals working near the fitness center. - Creation of an Excel file listing e-mail addresses and telephone numbers of works councils within a radius of 10km². - Creation of a promotional offer for our target. - E-mailing. - Follow-up of the inscriptions linked to the offer. - Creation of partnerships with the Mondeville basketball team and the Intersport store in Rots. Mission n°2: * Creation of a digital strategy. The fitness club had just opened, everything had to be created. - Creation of a Facebook, Twitter and Linkedin page to be in direct contact with professionals and companies. - Creation of digital content. - SEO (keywords, Google referencing). - Facebook ads with a special offer (cost-per-action campaign). Mission n°3: * Creation of an internal communication strategy to build customer loyalty. - Request an e-mail address during registration to send subscribers a newsletter including all the news of the club, the presentation of coaches, photos of the month ... - Organization of an event in partnership with the club's health center. Show less

Substitute Manager

• Nov 2014 - Oct 2015

The Brit Hotel Caen Mondeville is located in the eastern part of Caen, a 10-minute drive from the center and the train station. It is a two star hotel. My missions were : - Accounting (end of the day / end of the month) - Plannings - Digital Communication (Facebook and Twitter) - Setting up a new star - Staff Manager The Brit Hotel Caen Mondeville is located in the eastern part of Caen, a 10-minute drive from the center and the train station. It is a two star hotel. My missions were : - Accounting (end of the day / end of the month) - Plannings - Digital Communication (Facebook and Twitter) - Setting up a new star - Staff Manager

Au Pair

• Oct 2013 - Oct 2014

Receptionist

• Sep 2011 - Aug 2013

Classified 3 stars and located in downtown Deauville, this quiet hotel with discreet and undeniable charm is ideally located: at the same time close to department stores, the Casino, C.I.D. as well as restaurants in Place Morny. The train station and Deauville La Touques Racecourse are also within walking distance from the hotel. My missions were as follows: - To inform the customer about the services of the establishment and the modalities of reservation - To log the reservations and to update the schedule of occupation of the rooms - To welcome the customers on their arrival and to carry out the administrative formalities related to their stay - Respond to requests from customers during their stay - Establish invoices related to the expenses of the stay, control the method of payment and make the cashing - To inform the supports of follow-up activity (reservations, cancellations, sales ...) - To carry out promotional operations for the establishment (mailing ...) and to follow the customer relations - To carry out the preparation and the service of the breakfasts in room - To coordinate the organization of seminar within the establishment Show less