Megane Demgne
Member Services Intern at AFRINIC-The Internet Numbers Registry for Africa- Claim this Profile
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Bio
Credentials
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Software Design: Developing Effective Requirements
LinkedInOct, 2021- Oct, 2024
Experience
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Member Services Intern
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May 2022 - Present
Assisting the customer service coordinators with communicating with the company`s members through phone calls (had to speak both English and French) and email and ensuring that payments and issues are resolved on time. Updated the systems once I communicated with each customer for record-keeping Ensured that all of the customer`s questions and suggestions are taken note as well as stored the client`s information safely Collecting and analyzing data for the old members to ensure information update. Show less
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International Centre for Parliamentary Studies
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Telemarketer
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Nov 2021 - Present
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Parfois
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Portugal
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Retail
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700 & Above Employee
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Salesperson
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Aug 2021 - Oct 2021
Used my excellent communication and interpersonal skills as well as my persuasive advertisement helping customers to find items in the stores to meet sales objectives while remaining polite and helpful to customers. Used my excellent communication and interpersonal skills as well as my persuasive advertisement helping customers to find items in the stores to meet sales objectives while remaining polite and helpful to customers.
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MOSAIC
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France
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Environmental Services
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1 - 100 Employee
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Catering Assistant
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May 2021 - Jun 2021
Maintained familiarity with menu items, specials, and restaurant information and passed customer orders along to kitchen staff for preparation. Maintained familiarity with menu items, specials, and restaurant information and passed customer orders along to kitchen staff for preparation.
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YUP par Société Générale
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Senegal
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Financial Services
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100 - 200 Employee
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Marketing Intern
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Jun 2020 - Aug 2020
Worked alongside with the marketing team to enhance the company’s product and visibility and brought innovative ideas into the company and spearheaded the supervision of new products and services. Worked alongside with the marketing team to enhance the company’s product and visibility and brought innovative ideas into the company and spearheaded the supervision of new products and services.
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Brand Ambassador
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Jun 2019 - Aug 2019
Led a team of 23 workers to promote the company’s product and services to potential customers. Led a team of 23 workers to promote the company’s product and services to potential customers.
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Education
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Glasgow Caledonian University
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The African Leadership University
Bachelor's degree, Computing -
University of Yaounde 1
Chemistry