Experience

Medalist Capital

• United States
• Financial Services
• 1 - 100 Employee

• Senior Commercial Mortgage Loan Administrator

  • Nov 2021 - Present

  Raleigh, North Carolina, United States ● Responsible for the collection and posting of all loan payments in accordance with the loan documents ● Remit loan payments to lenders ● Reconcile deposit and escrow accounts ● Calculate yield maintenance premiums, and process payoff letters for certain lenders. ● Monitor and administer the payment, or verification of payment, of real estate taxes and insurance premiums. ● Collects borrower financial reports, determine net operating income and submit analysis to… Show more ● Responsible for the collection and posting of all loan payments in accordance with the loan documents ● Remit loan payments to lenders ● Reconcile deposit and escrow accounts ● Calculate yield maintenance premiums, and process payoff letters for certain lenders. ● Monitor and administer the payment, or verification of payment, of real estate taxes and insurance premiums. ● Collects borrower financial reports, determine net operating income and submit analysis to lenders ● Inputs and maintains loan and collateral data in the firm’s internal servicing portfolio database ● Calculate yield maintenance premiums, and process payoff letters Show less



Local Government Federal Credit Union

• United States
• Banking
• 100 - 200 Employee

• Senior Commercial Loan Operations Specialist

  • Jun 2019 - Nov 2021

  Raleigh, NC - Reviews commercial loan packages before being sent to loan officer for closing - Responsible for servicing all aspects of commercial loans - Books loans into loan system (PCFS - SBA Loan Manager) - Handles loan payments, loan payoffs and lien releases - Ensures critical loan documentation is updated and accurate throughout the life of the loan - Works closely with other departments to ensure members issues are addressed and responded to in a timely fashion - Reviews… Show more - Reviews commercial loan packages before being sent to loan officer for closing - Responsible for servicing all aspects of commercial loans - Books loans into loan system (PCFS - SBA Loan Manager) - Handles loan payments, loan payoffs and lien releases - Ensures critical loan documentation is updated and accurate throughout the life of the loan - Works closely with other departments to ensure members issues are addressed and responded to in a timely fashion - Reviews construction draw applications and funds requests Show less



City of Raleigh Municipal Government

• United States
• Government Administration
• 700 & Above Employee

• Recreation Leader

  • Jun 2014 - Dec 2019

  Halifax Community Center - Oversee daily programs and staff activities - Provide customer service to patrons - Responsible for program registrations, facility and shelter rentals - Maintain records using Excel, Word, and Class Software - Ensure proper collection and handling of fees



Town of Cary

• United States
• Government Administration
• 1 - 100 Employee

• Athletic Aide IV

  • Oct 2012 - Dec 2019

  Middle Creek, Thomas Brooks, and USA Baseball National Training Complexes - Stadium Operations Supervisor for the USA Baseball National Training Complex, Middle Creek Complex, and Thomas Brooks Complex - Provide on-site supervision of youth and adult sports leagues - Supervise scorekeepers assigned to athletic games - Perform accounting for money received through ticket sales - Open, set up and close athletic and park facilities

• Athletics Intern

  • Feb 2014 - Jun 2014

  Cary, NC • Co-Manager of Tickets and Promotions for the Division II College World Series • Safety Coordinator and Event Liaison for Tobacco Road Marathon • Game Day Event Management - Coordination of facility, ensuring all fields are prepared, and staff are in place for various college games and USA Baseball events • Preparing weekly and monthly part time staff schedules • Learning field maintenance, including repairs



SECU

• United States
• Financial Services
• 700 & Above Employee

• Post Closing Specialist

  • Jul 2017 - May 2019

  Raleigh, North Carolina • Files title insurance claims with title companies when resolutions were not able to be made with closing attorney offices • Research and mitigate potential real estate title issues • Ensures that all closing documents are executed in accordance with applicable policies, procedures, and regulations • Completes the final audit of first mortgage and home equity collateral documents • Reviews title policies and deeds of trust for accuracy and compliance • Communicates daily with… Show more • Files title insurance claims with title companies when resolutions were not able to be made with closing attorney offices • Research and mitigate potential real estate title issues • Ensures that all closing documents are executed in accordance with applicable policies, procedures, and regulations • Completes the final audit of first mortgage and home equity collateral documents • Reviews title policies and deeds of trust for accuracy and compliance • Communicates daily with attorneys’ offices, branches, and title companies in order to resolve discrepancies • Reviews and corrects home equity loans for HMDA regulation compliance • Interviewed potential new hires • Trained employees on all aspects of the department

• Document Review Technician

  • May 2015 - Jul 2017

  Raleigh, NC Efficiently and effectively resolved questions presented by attorneys, members, and mortgage loan officers • Cultivated a professional relationship with insurance companies and property tax offices • Managed real estate loan accounts regarding taxes, insurance, and proper documentation after closing • Trained new hires on processing and keying first mortgage loans • Audited the previous day’s files for errors in documentation and escrow inputs • Reviewed, keyed, and set up… Show more Efficiently and effectively resolved questions presented by attorneys, members, and mortgage loan officers • Cultivated a professional relationship with insurance companies and property tax offices • Managed real estate loan accounts regarding taxes, insurance, and proper documentation after closing • Trained new hires on processing and keying first mortgage loans • Audited the previous day’s files for errors in documentation and escrow inputs • Reviewed, keyed, and set up payments for first mortgage loans • Demonstrated knowledge of laws to interpret monetary agreements, ordered title reports, assisted with questions that arise during and after closings, and dispersed closing funds



PrimeSport

• United States
• Spectator Sports
• 1 - 100 Employee

• Customer Support Representative

  • 2014 - Mar 2015

  - Respond to telephone inquiries, providing quality service to customers inquiring about availability of products or status of orders - Process ticket orders in an accurate, swift manner - Work with other ticket brokers to fill ticket requests - Give accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints