Experience

NCUK - The University Consortium
• United Kingdom
• Higher Education
• 1 - 100 Employee
• Student Support Executive

  • Oct 2021 - Present

Ramsay Health Care UK
• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee
• Administrative Assistant

  • Aug 2021 - Oct 2021


Mastercard

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Aug 2020 - May 2021

  At Mastercard I was responsible for dealing with customers requests and enquiries relating to their Rewards and Redemptions of their credit card with multiple different banks. My main duties included providing excellent customer service to our customers, handling sensitive and confidential information, liaising and assisting with other departments and teams, supporting the team manager as well as training up new team members. At Mastercard I was responsible for dealing with customers requests and enquiries relating to their Rewards and Redemptions of their credit card with multiple different banks. My main duties included providing excellent customer service to our customers, handling sensitive and confidential information, liaising and assisting with other departments and teams, supporting the team manager as well as training up new team members.



University of Sydney

• Australia
• Higher Education
• 700 & Above Employee

• Student Advisor

  • Mar 2020 - May 2020

  Replying to current and prospective student queries regarding information about courses, fees, enrolment, COVID-19 implications, etc by giving clear and concise information. Adhered to reaching daily targets with closing 25-30 tickets a day. Replying to current and prospective student queries regarding information about courses, fees, enrolment, COVID-19 implications, etc by giving clear and concise information. Adhered to reaching daily targets with closing 25-30 tickets a day.



The Compasses Inn

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Food And Beverage Attendant

  • Mar 2012 - Dec 2018

  A role I did along side my school studies and in between university semesters. Gained great skills and attributes in this role such as time management, multitasking, effective communication, complaint handling and fast learning. A role I did along side my school studies and in between university semesters. Gained great skills and attributes in this role such as time management, multitasking, effective communication, complaint handling and fast learning.