Experience

Connect English Language Institute

• United States
• Education Management
• 1 - 100 Employee

• Academic Director

  • Sep 2018 - Present

  As Academic Director I oversee the quality of teaching and education across Connect English's 3 campuses in San Diego, CA. From adding students to rosters, adjusting classrooms as needed, and hiring new teachers and staff, my position helps the schools run smoothly. As Academic Director I oversee the quality of teaching and education across Connect English's 3 campuses in San Diego, CA. From adding students to rosters, adjusting classrooms as needed, and hiring new teachers and staff, my position helps the schools run smoothly.



International House Cairo

• Egypt
• Education Administration Programs
• 1 - 100 Employee

• Teacher of English Language

  • Feb 2018 - Aug 2018

  Teaching English to adult students, I am responsible for all aspects of classroom management. I teach all levels (beginner to advanced) in both General English and Conversation classes, usually to groups of 8-15 students. Lesson planning, designing activities, grading homework, and teaching English to are my main responsibilities. In addition to this, I do some academic advising to students wanting to learn more about TOEFL, IELTS, and international education in the US and abroad. I also work as an administrative assistant, helping to design and edit new curriculum for the Academy, including tech-editing the textbooks and designing activities and games to supplement teaching materials.



UC San Diego Extension

• United States
• Higher Education
• 1 - 100 Employee

• Health & Welfare Advisor

  • Oct 2015 - Jul 2016

  As Health & Welfare Advisor, my main responsibilities were to help students navigate the US healthcare system. Working essentially as a "case manager" for individual students, I advised them on their choices in healthcare, helped arrange doctor's appointments, and helped ensure accuracy and payment for medical bills. In addition to working with individual students, I worked with all incoming students and/or their agents to ensure that medical TB test and insurance requirements were met before issuing acceptance documents. On more than one occasion, I worked as a crisis manager, helping students deal with medical emergencies, as well as helping them find medical attention. I would advise them on their academic responsibilities, and choices to withdraw or postpone their studies in the face of a medical crisis.



Kaplan International Languages

• United Kingdom
• Language Schools
• 500 - 600 Employee

• International Student Advisor

  • Sep 2013 - Oct 2015

  As International Student Advisor, I had my hand in many aspects of school administration, and worked with students, agents, teachers, and fellow staff members to ensure smooth operation of school functions. I was responsible for developing school domestic sales, including walk-in students, and extensions of existing students. I would advise students on the appropriate course for their needs, as well as the international student transfer process. Sales goals were often exceeded by up to 250% in 2014 and 2015. Academically, I would work with attendance and visa requirements, helping students understand their academic responsibilities in the US while on a student visa. With students arriving and departing each week, I also helped facilitate orientation and graduation presentations, as well as document collection and records-keeping.

• Sales Advisor : Middle East Scholarships

  • Feb 2013 - Sep 2013

  Working exclusively with Arab scholarship students, my duty was to provide excellent customer service and visa support to students enrolling at the Kaplan International west coast schools. Working closely with their embassies and scholarship bodies regarding academic progress, I would tactfully and discreetly advise students and their SACM advisors regarding F-1 student transfers, attendance warnings, and unsatisfactory progress at the Kaplan schools. Embassies included: Saudi Arabia (SACM), Qatar, Oman, Kuwait, UAE



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Sales and Admissions Coordinator

  • Jan 2012 - Jan 2013

  As Sales and Admissions Coordinator, I was responsible for promoting sales and retention of students at 11 English Language institutes across the USA. Working in the main sales office, I worked with CRM programs to quickly and efficiently handle incoming communications in the forms of calls, emails, and website inquiries. I won a summer sales competition in 2012 for highest sales among the team members.I also worked closely with Arab scholarship students. I traveled to each EF school to offer "Arab Student Meetings" with the goal of increasing students' sense of responsibility, encouraging them to do their best, and offering incentives for refering their friends to EF schools. We also spoke to them to try and decrease poor behaviors such as bad attendance, unsatisfactory academic progress, and low rates of retention. I acted as liaison between EF scholarship students and their embassies.



University of Michigan

• United States
• Higher Education
• 700 & Above Employee

• Docent / Library Program Coordinator / Science Camp Counselor

  • Sep 2008 - Aug 2011

  At the Museum of Natural History, I was involved in many aspects of our special programs. Giving academic tours of the museum to students, specialty science programs, hands-on workshops and more, I helped students get excited about science and think critically using the scientific method.As a Library Program Coordinator, our job was to visit libraries in low-income cities in Detroit and offer hands-on, scientific presentations. Getting students and parents involved in science together and promote higher education among Detroit students. As a Science Camp Counselor, fun was the main objective! Through scientific exploration and interactive activities, kids had a great summer and continued to learn over their vacation.