Experience

Hoven Equipment Co

• United States
• Wholesale
• 1 - 100 Employee

• Warranty Administrator/Marketing Administrator

  • Aug 2020 - Present

  -Ensure all warranty repairs completed and paperwork correct. File claims with manufacturer and follow up on acceptance or denial. Communicate with customer through the process on repairs and parts needed. Retain and label all parts for possible return. Process credits sent from manufacturer for repairs. -Coordinate with account executives on monthly advertising. Complete yearly budget based on projection of costs per account. Prepare any flyers, mailers, digital work needed. Photograph and upload pictures of equipment to website. Main point of contact for any agencies looking for advertisers. Show less



Gardner's RV and Trailers

• Great Falls, Montana Area

• Warranty Administrator

  • Sep 2016 - Jun 2022

  Contacting manufacturers and submitting warranty concerns for customers and dealers; photograph and document all concerns and repairs; follow up on approvals and denials; order replacement parts for technicians and customers; sending back defective parts when needed; receive in new units and inspect for any damage; receive and clear accounting associated with paid claims; schedule in repairs to service department; file paperwork associated with all companies and claims Contacting manufacturers and submitting warranty concerns for customers and dealers; photograph and document all concerns and repairs; follow up on approvals and denials; order replacement parts for technicians and customers; sending back defective parts when needed; receive in new units and inspect for any damage; receive and clear accounting associated with paid claims; schedule in repairs to service department; file paperwork associated with all companies and claims



King Soopers/City Market

• United States
• Retail Groceries
• 700 & Above Employee

• Manager's Assistant

  • Feb 2015 - Jun 2016

  Provide customers with excellent service and recommendations about our products, while answering any questions or aiding in any needs. Assist the manager in all daily activities including processing orders for products, inventory management, and organization of work station and merchandise. Provide customers with excellent service and recommendations about our products, while answering any questions or aiding in any needs. Assist the manager in all daily activities including processing orders for products, inventory management, and organization of work station and merchandise.



Axiom Insurance Agency

• Hinesville, GA

• Sub Agent

  • Aug 2011 - May 2014

  Assist clients with deciding the best coverages and price for their auto policy and binding it for them. Provide excellent customer while collecting monthly payments, both in person or over the phone, and answering any questions that may arise. Account for daily cash and credit transactions from cash drawer. Assist clients with deciding the best coverages and price for their auto policy and binding it for them. Provide excellent customer while collecting monthly payments, both in person or over the phone, and answering any questions that may arise. Account for daily cash and credit transactions from cash drawer.