Experience

Broadmead, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Admissions

  • Jul 2019 - Present



Keswick

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Admissions Manager

  • Jun 2015 - Jul 2019



The Neighborhoods at St. Elizabeth

• Welcoming Specialist

  • Nov 2013 - Jun 2015

  Coordinates the process of admitting new residents, maintaining relationships with referral sources, provide excellent hospitality to all customers, and identifies new marketing opportunities: • Coordinates the inquiry process: takes phone inquiries, meets with families to facilitate decision process, and follows up with families as appropriate • Aggressively manages referrals in a timely manner by checking Curaspan, verifying insurances (such as Medicare, Medicaid, and third party insurances), and completing financial screens • Develops and updates face sheets • Completes all admission paperwork, such as initial contract, other incidental forms and obtaining insurance cards, advance directives and power of attorney paperwork • Developed and conduct welcoming rituals • Keeps monthly statistics on admissions and referrals • Keeps daily records of the census Marketing: • Promotes St. Elizabeth at expos (such as Howard County 50+ Expo) • Develops new marketing ideas; plans and hosts special events Supervisory Responsibilities: • Supervises, recruits, orients, trains, and evaluates receptionists • Supervises, recruits, and orients beauticians • Supports ongoing development of receptionist/hospitality desk Show less



Vantage House

• Columbia, MD

• Lead Life Enrichment Assistant

  • Sep 2011 - Nov 2013

  Implements daily programming to meet the needs and interests of the residents: • Works with independent, assisted living, and skilled nursing residents • Coordinates residents’ special events (Birthday Dinner, Resident Socials, Trips, etc.) • Develops residents’ weekly bulletin and completes calendars for all levels • Coordinates entertainment for residents (musicians, speakers, etc.) • Coordinates Memory Enhancement Programs for appropriate residents • Submits biweekly invoices to assure budget compliance • Organizes community events by submitting room setups and special function sheets • Completes assessments and MDSs on new residents in comprehensive unit • Facilitates Low Vision Support Group • Creates individualized Care Plans for residents • Interim Life Enrichment Coordinator when necessary • Maintains documentation of resident’s activity involvement • Attends monthly resident council meetings and maintains accurate minutes using Microsoft Office programs Show less