Experience

Grenova

• United States
• Biotechnology
• 1 - 100 Employee

• Field Services Engineer

  • Feb 2022 - Present

  •Execution of service actions, installations, problem diagnosis, preventive maintenance. •Serves as customer facing technical resource and works to provide effective end user support and issue resolution. Determine customer needs and explain complex issues. •Provide training, technical service and support after product installation at customer sites. •Support customers during the installation/operational qualification of Grenova products, as needed. •Sharing of information obtained from unique problems or specialized training with the rest of your team. •Documentation of service actions according to industry standards. •Maintain relationships with clients by providing support, information, and guidance. Show less



Acumed

• Medical Equipment Manufacturing
• 500 - 600 Employee

• Quality Engineer

  • Nov 2020 - Aug 2021

  • Supported product development engineers to ensure quality and completeness of project design history files, risk management files, validation packages, and change orders. • Advised project teams on compliance related to regulations, procedures, and requirements. • Enhanced and drives product risk management activities. Ensures identified activities and mitigations are executed. • Developed and executed strategies to close verification and validation gaps in an efficient, technical, and compliant manner. • Identified opportunities and recommended improvements to design and development process; drives continuous improvement. • Collaborated with engineers and leadership to ensure quality and completeness of design history files, risk management, validation, and change orders. • Managed Non-Conforming Material Reports system and dispositions all non-conforming product. • Engaged in continuous improvement activities by identifying opportunities and recommending improvements to design and manufacturing process. Show less



Beckman Coulter

• Indianapolis, Indiana Area

• Senior Centrifuge Technical Support Engineer

  • 2017 - Nov 2020

  • Leads technical and product line escalations of product related centrifuge electrical and mechanical issues. • Inputs to service manuals and creation of procedures for new products and product updates. Including input into design and test methods for verification of all service procedures for new instruments. • Train field specialists and customer instructors on features, usage, and instrument repairs (only applied to field specialists). • Ensure all safety, quality, and regulatory requirements are in compliance with industry standards, such as: ISO, GMP, and FDA. • Maintain accurate and timely record keeping within learning management system (LMS) for all training purposes. • Collaborate with stakeholders (development, sustaining engineering, field specialists, quality, and supply chain) to utilize ongoing process improvements. Show less



Wright Patterson Air Force

• United States
• Architecture and Planning
• 200 - 300 Employee

• Trainee (Biomedical Engineering)

  • 2015 - 2016

  • Examined physiological data and deduced results for various experiments using software packages and/or data mining techniques. • Navigated governmental system to accomplish daily tasks. Documented all database changes, modifications, and/or issues. • Collaborated with database collectors on project timelines and changes. • Examined physiological data and deduced results for various experiments using software packages and/or data mining techniques. • Navigated governmental system to accomplish daily tasks. Documented all database changes, modifications, and/or issues. • Collaborated with database collectors on project timelines and changes.



Maxim Healthcare Staffing

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Home Health Aide

  • 2009 - 2015

  • Planned, purchased, and prepared activities for patients including behavior reinforcement plan. • Maintained detailed records of patient care, condition, and progress. • Planned, purchased, and prepared activities for patients including behavior reinforcement plan. • Maintained detailed records of patient care, condition, and progress.



Philips

• Netherlands
• Hospitals and Health Care
• 700 & Above Employee

• Systems Engineering Co-op

  • 2012 - 2012

  • Analyzed information to determine, recommend, and plan installation of a new and existing CT and MRI instruments. • Consulted with project managers and engineering staff to evaluate integration between hardware and software to develop specifications and performance requirements. • Led and coordinated installation of software systems. • Instructed software engineering trainees on how to install, debug, and use CT systems. Produced reports including project specifications, activities, and status. • Directed software system testing or validation procedures. • Designed and conducted testing protocols related to new programming console for upgraded systems. • Installed, used, maintained, and repaired system testing equipment to ensure system operates in conformance with specifications. Show less