Experience

BMW Group Financial Services Australia

• Australia
• Financial Services
• 1 - 100 Employee

• Acceptance Officer

  • Apr 2017 - Present

  • credit loan assessment/processing of retail credit applications. Consumer and commercial • assessing the completion and accuracy of documents • fraud prevention • providing assistance to the broker and dealer network • equifax credit enquirer assessment and analysis • employment checks • accountant verification and reference calls • analyzing and understanding financials, tax returns, bas statements, bank statements, payslips, employment and accountant letters • confirming capacity to repay and meet responsible lending criteria under nccp and aml requirements • advising external sources of overall outcomes • mitigating risk exposure through negotiating on marginal applications • detailed and solid comprehensive understanding of responsible lending obligations, nccp and aml requirements Show less

• Direct Sales Consultant

  • Aug 2016 - Apr 2017

  • Assisting clients with new quotes and applications • Financing additional vehicles for existing customers • Restructuring existing customer accounts • Implementing client retention activities to retain customers paying out early • Preparation of legal finance contracts, including obtaining Tax Invoices from external dealerships and relevant documentation from clients • Manage the application process to acceptance and settlement stage • Identify and cross-sell relevant finance and insurance products to all prospects • Coordinate sales processes with internal and external partners and departments • Maintaining and updating customer records within the 'Financial Services' database Show less


Bendigo and Adelaide Bank
• Australia
• Banking
• 700 & Above Employee
• Customer Relationship Officer

  • Nov 2011 - Jul 2016