Experience

Greylock Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Collections Supervisor

  • Nov 2021 - Present

  Pittsfield, Massachusetts, United States As a Collections Supervisor, I have a crucial role in managing and overseeing the daily operations of the collections team. My position is responsible for leading and motivating a team of collectors, monitoring delinquent accounts, implementing collection strategies, and ensuring compliance with company policies and regulations. I also collaborate with management to optimize collection processes and achieve departmental targets.

• Senior Collector

  • Jan 2021 - Nov 2021

  Responsible for keeping track of assigned accounts to identify outstanding debts, planning course of action to recover outstanding payments and locating/contacting debtors to inquire about their payment status.

• Collector

  • Nov 2018 - Jan 2021

  Responsible for keeping track of assigned accounts to identify outstanding debts, planning course of action to recover outstanding payments and locating/contacting debtors to inquire about their payment status.


Berkshire Bank
• United States
• Banking
• 700 & Above Employee
• Collections Representative

  • Jun 2016 - Oct 2018

Berkshire orthodontics
• United States
• Medical Practices
• Orthodontic Assistant

  • Mar 2013 - Mar 2016

Yarmosky Pediatric Dentistry
• 1 - 100 Employee
• Dental Assistant

  • Oct 2010 - Mar 2013