Experience

EOS Fitness

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• Fitness Manager

  • Dec 2015 - Present

  Managing sales and Personal Trainers, running reports, hiring, collecting on delinquent and overdue accounts, calling clients and making sure they are satisfied with their assigned trainer, upgrading training packages and doing orientations with new clients. Managing sales and Personal Trainers, running reports, hiring, collecting on delinquent and overdue accounts, calling clients and making sure they are satisfied with their assigned trainer, upgrading training packages and doing orientations with new clients.



Las Vegas Veterinary Specialty Center / Veterinary Emergency and Critical Care

• las vegas

• Customer Service Representative

  • Jun 2015 - Dec 2015

  Working with critical and emergency cases that come into the hospital, submitting insurance claims, scheduling appointments, communicating with the patient’s owners admitting and discharging patients. Working with critical and emergency cases that come into the hospital, submitting insurance claims, scheduling appointments, communicating with the patient’s owners admitting and discharging patients.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Tier 3 Digital Supervisor

  • Jun 2014 - Jun 2015

  Dealing with customers accounts providing first class customer service, trouble shooting, dealing with customers savings and checking accounts along with credit cards and making my customers financial lives easier. Dealing with customers accounts providing first class customer service, trouble shooting, dealing with customers savings and checking accounts along with credit cards and making my customers financial lives easier.



Expedia Group

• United States
• Software Development
• 700 & Above Employee

• Crusie Agent

  • Dec 2012 - Jun 2014

  Selling cruises for Expedia, Hotwire, and AARP, working with customer to resolve complaints and issues, money transactions over the phone, devolving relationships and repore with the customers. Selling cruises for Expedia, Hotwire, and AARP, working with customer to resolve complaints and issues, money transactions over the phone, devolving relationships and repore with the customers.



Crown and Anchor Pub

• Las Vegas

• Waitress / cocktail waitress

  • Aug 2011 - Apr 2013

  Greeting customers, serving customers drinks and food, ensuring to provide excellent customer service along with providing the customer with a pleasant dining experience. Greeting customers, serving customers drinks and food, ensuring to provide excellent customer service along with providing the customer with a pleasant dining experience.



3JM, LLC Property Management

• Property Manager / Administrative Assistant

  • Jan 2012 - Jan 2012

  Property Management, answering phones and dealing with tenants, dispatching contractors out to the rental properties, data entry, lease agreements, 5-Day Notices, Helping to manage all the properties, arranging repairs to be done on properties, working with HOA, dealing with rent from tenants. Property Management, answering phones and dealing with tenants, dispatching contractors out to the rental properties, data entry, lease agreements, 5-Day Notices, Helping to manage all the properties, arranging repairs to be done on properties, working with HOA, dealing with rent from tenants.



1800 Registry

• Lead Registration / Trainer

  • Jan 2011 - Jan 2012

  Managing and assisting other registration team members on how to operate the systems and how to speak to the brides, out-bound calling to potential clients, providing exceptional customer service, registering brides, answering phones and transferring calls, helping brides find wedding vendors, helping brides with honeymoon travel or with destination weddings, emailing and live chatting with customers, dealing with vendors, setting up vendor portals, creating the bride's profile, verifying account information, making up to 100-130 outbound calls a day, answering any inbound calls, communicating the benefits of the company to the customers, building relationships with the brides/costumers.